INSIDE SALES

Job summary

The Inside Sales representative will manage customer communications, generate quotes, and process orders while maintaining accurate inventory and technical documentation. They will also proactively resolve customer issues and collaborate with internal departments to ensure high levels of service and satisfaction.

Job details

Inside Sales We are looking for a motivated person to work as an Inside Sales representative for our Winnipeg, MB branch. At Berendsen Fluid Power, we provide the products and services to move the world! From hydraulics and pumps to system design and repair, Berendsen Fluid Power is one of North America's largest distributors of hydraulic and pneumatic products and services. We currently employ more than 400 employees across the United States and Canada – and we are growing every day! We have the best fluid power distribution team in North America. Berendsen Fluid Power offers a variety of dynamic career paths in 42 locations throughout the US and Canada. We are proud to support your personal growth and professional development goals throughout the life of your career – including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more. Duties and Essential Job Functions: Your Activities Will Include: * Responding to all communication methods used by customers and outside sales to generate quotes, providing accurate price, delivery, and technical information upon request. * Entering customer orders and change orders are processed in a timely and efficient manner, communicating with all departments and vendors to ensure customer satisfaction. * Being proactive in communicating all changes that may impact customers or internal teams. * Interacting effectively with customers to develop a personal awareness of their needs. * Working in a professional manner to resolve customer's problems and issues, using all available resources. * Adhering to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable. * Communicating regularly and timely with the ISM and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information. * Informing all customers and prospects of established terms and conditions of sale. * Assuring all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation. * Processing credit requests, rebates and maintaining office files. * Maintaining inventory records and quality control practices. Requirements: * High School Diploma or Equivalent * Direct experience in inside sales in technical or industrial setting and products * Background in warehouse practices * Computer literate with good data entry skills and ability to learn new programs quickly and efficiently. Why Berendsen? Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training, and experience of our employees that will enable us to move ahead. In return for your hard work, we will provide the following: * Comprehensive benefits package including medical, dental; life and disability insurance programs * Group RRSP and the Company provided DPSP * Paid vacation, sick time, & company holidays

What you’ll do

The Inside Sales representative will manage customer communications, generate quotes, and process orders while maintaining accurate inventory and technical documentation. They will also proactively resolve customer issues and collaborate with internal departments to ensure high levels of service and satisfaction.

Requirements

Candidates must have a high school diploma or equivalent and direct experience in inside sales within a technical or industrial setting. Proficiency in computer data entry and a background in warehouse practices are also required.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Group RRSP
• DPSP
• Paid vacation
• Sick time
• Company holidays

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Data entry · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Technical sales
• Data entry
• Order processing
• Inventory management
• Pricing policy adherence
• Communication
• Problem solving
• Warehouse practices
• Computer literacy
• Hydraulics
• Pneumatics
• Quote generation
• Inside Sales
• Outside Sales
• Change Orders
• Merchandise Returns
• Professionalism
• Sales Prospecting
• Customer Service
• Computer Literacy
• Data Entry
• Sales
• Warehousing
• Inventory Management
• Sales Management
• Systems Design
• Quality Control

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Logistics
• Administrative
• Unclassified
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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