Inside Sales Representative

About the role Braber Equipment, a well-established Canadian-owned manufacturer, distributor, and wholesaler of agricultural equipment and parts, is seeking a customer-focused and professional individual to join their team as an Inside Sales Representative. Our ideal candidate will be able to multi-task and prioritize their work, while providing exceptional customer service and support. This position has a heavy Sales Function component, along with administrative duties including, but not limited to entering and tracking sales orders, data entry and spreadsheet maintenance, navigating the ERP system (Syspro) and utilizing customer specific systems etc. If you are someone who has agricultural/mechanical knowledge and enjoys customer service, we would love to hear from you! Key Responsibilities include, but are not limited to: Calling and emailing customers to grow accounts Build outstanding relationships with our dealers and corporate accounts. Assist customers with a variety of requests, including: recommending products, leveraging what we have in stock and closing orders, promo pack/specials selling, new product deployment to our customers, updating shipping statuses, trouble shooting issues and passing customers on to a technical service representative etc) Maintaining an efficient sales process through spreadsheet maintenance, data entry, and tracking sales orders. Identify, investigate, and communicate with the Outside Sales Representative on new account potentials. Process incoming sales orders using our ERP system (Syspro) and provide exceptional customer service and support Web Orders, as required Other duties, as required Qualifications Required: Be a savvy sales person Proven sales record Agricultural or automotive mechanical knowledge required (Agriculture preferred) Excellent written/oral communication and organizational skills Exceptional customer support experience and skills Comfortable in a fast-paced environment Strong attention to detail with the ability to multi-task and prioritize Proficient with MS Office applications, particularly Excel and Outlook Positive “Can-Do” attitude and results oriented focus Demonstrated commitment to professional and personal development Effective team player with strong communication and collaboration skills Thrives on challenges and embraces opportunities to learn and grow We thank all applicants; however, only those considered qualified will be contacted for an interview.

The Inside Sales Representative will manage customer accounts, process sales orders, and provide technical support for agricultural equipment. They are responsible for building dealer relationships, maintaining sales data, and collaborating with outside sales representatives to identify new business opportunities.

Candidates must have a proven sales record and possess agricultural or automotive mechanical knowledge. Proficiency in MS Office, strong organizational skills, and the ability to work in a fast-paced environment are required.

• Customer servicePreferred
• Microsoft ExcelPreferred
• Data entryPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Customer Service
• Sales Order Processing
• Data Entry
• Spreadsheet Maintenance
• ERP Systems
• Syspro
• Agricultural Knowledge
• Mechanical Knowledge
• Relationship Building
• Account Management
• Communication Skills
• Organizational Skills
• MS Office
• Excel
• Outlook
• Outside Sales
• Administrative Functions
• Microsoft Excel
• Agricultural Equipment
• Agriculture
• Customer Support
• Communication
• Sales
• Selling Techniques
• Microsoft Outlook
• Multitasking
• New Product Development
• Sales Process
• Technical Services
• Verbal Communication Skills
• Collaboration
• Prioritization
• Detail Oriented

• Sales
• Customer Service & Support
• Agriculture
• Manufacturing
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week