Inside Sales Representative

Job summary

Generate and qualify leads, present products, prepare quotes, negotiate sales, and convert prospective buyers into customers. Service existing accounts by handling reorders and post-sale issues, pursuing cross-selling and upselling opportunities, and tracking customer interactions and pipeline progress in a CRM.

Job details

Banas Stones & Porcelain is looking for skilled & professional individuals to join our team as a Inside Sales Representatives. We need an enthusiastic individual who will visit client locations across the GTA+ for driving sales and service existing clients. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with respect to our marketing and promotion. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by problem solving and turning potential customers into loyal customers Experience in Construction/Landscaping industry is a must Lead Generation & Prospecting: Identify new business opportunities, cold-call leads, follow up on web forms or events, and qualify prospective buyers. Sales Presentations & Demos: Show how products or services work via virtual meetings, phone calls, or digital brochures. Quoting & Negotiation: Provide pricing estimates, outline contract/credit terms, answer product questions, and negotiate packages to close sales. Account Management: Service existing clients, handle reorders, cross-sell or upsell additional services, and resolve post-sale issues. CRM & Data Tracking: Log daily call activity, customer interactions, and pipeline progress in customer relationship management tools like Salesforce or HubSpot. Job Types: Full-time, Permanent Pay: $50,000.00-$80,000.00 per year Benefits: Dental care Extended health care Vision care Education: Secondary School (preferred) Experience: customer service: 2 years (preferred) Construction Industry: 2 years (preferred) Work Location: On site

What you’ll do

Generate and qualify leads, present products, prepare quotes, negotiate sales, and convert prospective buyers into customers. Service existing accounts by handling reorders and post-sale issues, pursuing cross-selling and upselling opportunities, and tracking customer interactions and pipeline progress in a CRM.

Requirements

Experience in the construction or landscaping industry is required; the posting lists two years of construction industry experience and two years of customer service experience as preferred. Secondary school education is preferred, along with strong product knowledge, professionalism, and customer service skills.

Benefits

• Dental Care
• Extended Health Care
• Vision Care

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Upselling · Preferred
• Cold Calling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Lead Generation
• Prospecting
• Cold Calling
• Sales Presentations
• Product Demonstrations
• Quoting
• Negotiation
• Account Management
• Customer Service
• Client Relationship Building
• Cross-Selling
• Upselling
• Problem Solving
• Product Knowledge
• CRM Data Tracking
• Salesforce or HubSpot

Job areas

• Sales
• Customer Service & Support
• Construction
• Marketing