Business Development Manager

Job summary

The Business Development Manager is responsible for developing and nurturing relationships with mortgage broker partners to drive business growth. This role involves executing sales strategies, conducting broker visits, and collaborating with the internal team to enhance the overall broker experience.

Job details

Who we are! One of Canada’s leading alternative mortgage lenders, Alta West Capital has been helping Canadians buy and stay in their homes for more than 30 years. We primarily work with under-served populations, including newcomers to Canada and the self-employed. Our mission is to empower the success of others through alternative financial solutions. The values and principles we follow to live this mission out are: We strive for excellence: We cultivate financial success by taking the initiative to develop innovative and effective solutions. We succeed together: We are growing in the same direction through collaboration and humility. Our word is our bond: Stakeholders trust our people. We earn that trust by being open, reliable, and consistent. We practice giving back: We are generous with all our resources for the benefit of those within and outside the organization. Everyone on our team is expected to play by these rules! Since 2020, our business has grown >200%; we are a creative and nimble company and are excited for more energetic and innovative folks to be part of our journey. Who You Are You have an entrepreneurial mindset and are a self-starter who is comfortable operating independently with significant autonomy. You have experience in relationship building, business development, and customer service. You have effective presentation, verbal and written communication, and interpersonal skills. You are passionate about real estate. You are comfortable using social media. Key Responsibilities The Business Development Manager is responsible for developing and nurturing new and existing relationships with our broker partners. This role balances a sales and service mindset by building long-term relationships within our customer channels and successfully executing accountabilities that support the company’s growth strategy. Business Development and Planning Develop a growth strategy focused on mortgage broker satisfaction and building long-term relationships. Identify potential clients whose needs align with Alta West Capital’s product offerings. Arrange and conduct visits with new and existing mortgage broker referral partners throughout an assigned territory. Work cohesively with the Chief Sales Officer and the business development team to identify opportunities to grow the business. Maintain up-to-date knowledge of the overall industry, competition, industry trends, and market conditions. Customer Relations and Marketing Provide feedback to clients and ensure after-sales support. Attend and represent Alta West Capital at industry events; some out-of-city travel and overnight stays may be required. Maintain a high level of professionalism and integrity in all interactions while representing the company. Reporting and Process Improvement Prepare weekly sales itineraries and appointment schedules, including corresponding narrative reports for broker visits. Compile detailed expense and mileage reports monthly. Prepare quarterly and annual business plans. Attend weekly conference calls with the senior management team to report on volumes, trends, industry news, issues, and strategies. Communicate effectively with the underwriting team and other colleagues to identify process improvements that enhance the overall broker experience. Perform other related duties that support the goals and objectives of the organization. Skills and Qualifications Post-secondary diploma or degree in finance, business administration, or a related field. A combination of education and industry experience will also be considered. Three to five years of mortgage industry experience. Ability to continuously maintain Mortgage Agent licensing for the province(s) of the assigned territory. Valid driver’s licence and reliable vehicle to travel throughout the assigned territory. Demonstrated ability to achieve sales targets and related KPIs in a pay-for-performance organization. Exceptional ethics and proven ability to resolve complex client issues to a positive resolution. Excellent written, verbal, and presentation skills. Strong analytical, negotiation, project management, and organizational skills. Proficiency in Microsoft Office Suite; Salesforce experience is preferred. Willingness and ability to learn other role-related software is required. Good understanding of social media use in a professional context. Benefits Company social events and volunteering opportunities Dental care, extended health care, disability, and life insurance Health Spending Account Mileage reimbursement RRSP matching A lively and collaborative team environment where employees are happy to pitch in and help each other succeed Applications In your cover letter, please tell us three things: Why you want this job What makes you an exceptional candidate How you would make an impact in your first month We are proud to offer an equal-opportunity work environment. Alta West Capital prohibits harassment, bullying, and discrimination, and encourages equity, diversity, and inclusion regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical limitations, neurodiversity, age, ancestry, place of origin, marital status, source of income, family status, or sexual orientation. We also encourage accommodation requests from applicants with physical or mental limitations. Reporting To: Chief Sales Officer Employment Type: Full-time Hours of Work: 37.5-hour work week Office Location: Calgary, Canada

What you’ll do

The Business Development Manager is responsible for developing and nurturing relationships with mortgage broker partners to drive business growth. This role involves executing sales strategies, conducting broker visits, and collaborating with the internal team to enhance the overall broker experience.

Requirements

Candidates must have three to five years of mortgage industry experience and a post-secondary degree or diploma in finance or business. A valid driver's license and the ability to maintain a Mortgage Agent license are required for this territory-based role.

Benefits

• Company social events
• Volunteering opportunities
• Dental care
• Extended health care
• Disability insurance
• Life insurance
• Health spending account
• Mileage reimbursement
• RRSP matching

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Microsoft Office Suite · Preferred
• Relationship Building · Preferred
• Salesforce · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business development
• Relationship building
• Mortgage industry knowledge
• Sales strategy
• Presentation skills
• Communication skills
• Interpersonal skills
• Customer service
• Account management
• Strategic planning
• Negotiation
• Project management
• Salesforce
• Microsoft Office Suite
• Social media
• Analytical skills
• Self-Starter
• Energetic
• Professionalism
• Organizational Skills
• Ethical Standards And Conduct
• Planning
• After Sales Support
• Underwriting
• Business Development
• Customer Relationship Management
• Business Administration
• Management
• Customer Service
• Communication
• Mortgage Loans
• Finance
• Sales
• Growth Strategies
• Marketing
• Humility
• Innovation
• Interpersonal Communications
• Key Performance Indicators (KPIs)
• Project Management
• Microsoft Office
• Presentations
• Real Estate
• Relationship Building
• Verbal Communication Skills
• Writing
• Process Improvement

Job areas

• Sales
• Finance & Accounting
• Management & Leadership
• Customer Service & Support
• Business Development Manager
• Business Development Manager (General)
• Sales and Marketing Managers
• Sales Managers

More jobs from Alta West Capital