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AfterShip

Verified Job Source

Make every post-purchase moment count with AfterShip.

Toronto

Software Development
201–500 people

About

AfterShip is the AI post-purchase platform built for the brands obsessed with what happens after checkout. More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, DIME Beauty, Dr. Squatch and more — and we're the infrastructure behind Shopify, TikTok Shop, PayPal, and OpenAI. We've tracked over 11B shipments, processed 16M returns, and connected merchants to 1,400+ carriers worldwide since 2012 — bringing order tracking, shipping, returns, warranty, and AI delivery predictions into one unified system.

Open positions

Technical Account Manager

Remote · Austin, Texas, United States, Barcelona, Catalonia, Spain, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada

Own the end-to-end technical onboarding for merchants launching on TikTok Shop, ensuring successful integration and configuration. Act as a technical partner to guide merchants toward self-sufficiency and drive adoption of advanced platform features.