Make every post-purchase moment count with AfterShip.
Toronto
AfterShip is the AI post-purchase platform built for the brands obsessed with what happens after checkout. More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, DIME Beauty, Dr. Squatch and more — and we're the infrastructure behind Shopify, TikTok Shop, PayPal, and OpenAI. We've tracked over 11B shipments, processed 16M returns, and connected merchants to 1,400+ carriers worldwide since 2012 — bringing order tracking, shipping, returns, warranty, and AI delivery predictions into one unified system.
Hybrid · Toronto
You will serve as the primary technical point of contact for enterprise customers, overseeing onboarding, migration, and ongoing operational success. You will also collaborate with internal engineering and product teams to resolve complex technical issues and communicate platform updates to clients.