Senior Technical Account Manager (Strategic Alliances)
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Own operational health across strategic alliance integrations by monitoring alerts, troubleshooting issues, meeting SLAs, investigating root causes, and coordinating resolutions. Lead custom integration solutions and cross-functional initiatives, improve operational playbooks and processes, influence product priorities, and mentor other TAMs while growing into ownership of a dedicated account portfolio.