Account Manager

Job summary

Manage client accounts as the primary point of contact, maintain project plans, resolve concerns, and coordinate communication between clients and internal teams. Identify growth opportunities, report on account activity, and ensure products and services are delivered on time.

Job details

Company Description 3G Print Group, with over 8 years of expertise, specializes in label printing and flexible consumer packaging solutions across North America. Serving industries such as food and beverage, health and beauty, wine and spirits, and nutraceutical, the company is dedicated to delivering high-quality, customized products. Leveraging state-of-the-art technology, 3G Print Group offers a diverse range of packaging solutions, including shrink sleeves, pressure-sensitive labels, and flexible packaging. Through a collaborative approach, the company ensures that its clients’ brand messages are effectively showcased, and their packaging meets superior standards. Operational excellence and innovation drive 3G Print Group’s commitment to timely and outstanding results. Role Description This is a full-time hybrid role for an Account Manager based in Richmond Hill, ON, with the flexibility of partial work-from-home arrangements. The Account Manager will act as the primary point of contact between the company and its clients, ensuring satisfaction and driving business growth. Key responsibilities include managing client accounts, creating and maintaining detailed project plans, resolving concerns, and facilitating strong communication between internal teams and clients. The role also involves identifying growth opportunities, preparing reports on account activity, and ensuring timely delivery of products and services. Qualifications Account management skills, including client communication, relationship management, and conflict resolution Experience with project management, timeline coordination, and prioritization of tasks Strong organizational and detail-oriented abilities, with proficiency in maintaining accurate documentation Sales and marketing acumen; ability to identify business growth opportunities Proficiency with relevant software tools, including Microsoft Office Proven ability to work effectively in both team settings and individual environments Strong interpersonal, negotiating, and presentation skills. Knowledge of the Flexo printing and packaging industry is preferred in order to move forward

What you’ll do

Manage client accounts as the primary point of contact, maintain project plans, resolve concerns, and coordinate communication between clients and internal teams. Identify growth opportunities, report on account activity, and ensure products and services are delivered on time.

Requirements

Candidates should have account management and project coordination experience, strong organizational and documentation skills, and the ability to identify business growth opportunities. Proficiency with Microsoft Office and strong interpersonal, negotiation, and presentation skills are required; knowledge of the flexographic printing and packaging industry is preferred.

Listed skills

• Teamwork · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Account Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Documentation · Preferred
• Microsoft Office · Preferred
• Project management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Communication
• Relationship Management
• Conflict Resolution
• Project Management
• Timeline Coordination
• Task Prioritization
• Organization
• Attention to Detail
• Documentation
• Sales
• Marketing
• Microsoft Office
• Teamwork
• Negotiation
• Presentation Skills

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Manufacturing