Frontline communications, task management, learning, insights, and more for best-in-class retail brands.
San Francisco, California
For far too long, retail brands have struggled with disconnects between headquarters and frontline teams. In fact, only 29% of HQ directives are executed correctly by stores. All these disconnects impact customer experience, sales, and brand sentiment. Zipline overcomes this by giving everyone a way to “see more, connect more, do more.” That’s why so many of the world’s leading brands rely on Zipline to achieve next-day store execution rates of over 90% across their fleet. With an NPS score of 90 and the highest adoption rates in the industry, Zipline isn’t just store operations’ most loved product; it’s also the favorite of store teams. Zipline. Keep today on track. ™
Remote · Canada, United States
The Technical Account Manager serves as a technical advisor leading customer-facing services including integrations, identity management, and data services. They act as a Tier 3 escalation point and partner with internal teams to maximize customer value and influence product enhancements.