Inside Sales Representative (Edmonton, AB)

Job summary

The Inside Sales Representative is responsible for preparing quotations, processing orders, and providing accurate product and pricing information to customers. They will also build and maintain strong customer relationships while working collaboratively with the sales team to achieve branch objectives.

Job details

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! Why You’ll Love Working Here Safety-focused and inclusive workplace culture Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1 Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1 Paid vacation, sick time, and paid birthday off Annual bonus and profit-sharing opportunities Employee discounts on leading plumbing, HVAC/R, and industrial products Education reimbursement and ongoing career development opportunities Employee referral programs and recognition initiatives The Opportunity Join the Edmonton location as an Inside Sales Representative, supporting customers and driving sales growth through exceptional service and product expertise. We’re looking for a highly organized and customer-focused professional who thrives in a fast-paced environment. In this role, you will prepare quotations, process orders, provide accurate pricing and delivery information, build strong customer relationships, and work closely with the sales team to achieve branch sales objectives while delivering an outstanding customer experience. What you will do: Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders. Enter quotations and orders into the system with accuracy in a timely manner. Provide customers with accurate pricing, inventory, and specific delivery information. Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business. Prepare quotations and process orders on behalf of outside sales staff. Respond to customers’ requests and inquiries in a timely manner. Achieve sales targets and objectives as set out by Management by promoting and or upselling products. Adhere to company safety policies and regulations What you will bring: Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset Previous Inside Sales related Industrial (Oil & Gas) Pipe, Flanges, Fittings & Valve experience in preferred General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset. High level of commitment to exceptional customer service. Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment. Highly organized in prioritizing work and multi-tasking on a regular basis Fluency in both French and English considered an asset. #INDSAL Existing position : Backfill Our Commitment to You Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process. Ready to Shape the Future? Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure. Please note: Wolseley uses AI-assisted tools to support applicant screening. Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits. This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

What you’ll do

The Inside Sales Representative is responsible for preparing quotations, processing orders, and providing accurate product and pricing information to customers. They will also build and maintain strong customer relationships while working collaboratively with the sales team to achieve branch objectives.

Requirements

Candidates should have post-secondary education in a related discipline and previous experience in industrial inside sales, specifically with pipe, flanges, fittings, and valves. Proficiency in Microsoft Office and strong organizational skills are required to succeed in this fast-paced environment.

Benefits

• Comprehensive benefits
• Retirement savings program
• RRSP
• Defined contribution pension plan
• Paid vacation
• Sick time
• Paid birthday off
• Annual bonus
• Profit-sharing
• Employee discounts
• Education reimbursement
• Career development opportunities
• Employee referral programs

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Office · Preferred
• Sales Growth · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Quotation preparation
• Order processing
• Product expertise
• Relationship building
• Microsoft Office
• AS400
• Industrial sales
• Pipe, flanges, fittings and valves
• Communication
• Multi-tasking
• Time management
• Sales growth
• Inventory management
• Inside Sales
• Outside Sales
• Product Knowledge
• Workplace Inclusivity
• Bilingual (French/English)
• Artificial Intelligence
• HVAC
• Business Administration
• Management
• Civil Engineering
• Customer Service
• Computer Literacy
• Sales
• Oil and Gas
• R (Programming Language)
• Innovation
• Plumbing
• Multitasking
• Order Processing
• Upselling
• Wholesaling

Job areas

• Sales
• Customer Service & Support
• Construction
• Manufacturing
• Logistics
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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