Account Manager

Job summary

Grow sales profitably within assigned accounts by prospecting for new customers, identifying cross-selling opportunities, and meeting sales growth targets. Build customer relationships, resolve service issues with internal and external partners, maintain product knowledge, and complete required sales administration.

Job details

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities And Key Accountabilities Conducts business out in the field via face-to-face interactions with both potential and existing customers. Increases customer value through cross-selling. Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives. Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities. Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization. Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues. Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers. Maintains and submits all required sales administration reports. Regularly attends company meetings. Nature and Scope Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior level support or professional personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education And Experience Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Preferred Qualifications Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts. Prior experience in telesales and possession of proven phone sales skills. Knowledge in company product line. If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you. Minimum Pay $0.00 Functional Area Sales Recruiter Mitchell, Hileema Req ID WCJR-030479 Postal Code V2T 0A7

What you’ll do

Grow sales profitably within assigned accounts by prospecting for new customers, identifying cross-selling opportunities, and meeting sales growth targets. Build customer relationships, resolve service issues with internal and external partners, maintain product knowledge, and complete required sales administration.

Requirements

Typically requires a bachelor's degree in a related discipline and 2–5 years of related experience, or a master's degree and 2–4 years of related experience. The role requires consistent operation of a company or personal vehicle and an acceptable motor vehicle record; preferred qualifications include phone sales experience, product-line knowledge, and familiarity with Miller Heiman Strategic Selling and Large Account Management Process concepts.

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Account Management · Preferred
• Data analysis · Preferred
• Sales Growth · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Growth
• Prospecting
• Cross-Selling
• Customer Relationship Management
• Account Management
• Sales Forecasting
• Bidding
• Product Knowledge
• Data Analysis
• Customer Service
• Phone Sales
• Strategic Selling
• Large Account Management

Job areas

• Sales
• Construction
• Customer Service & Support

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