Sales Account Manager

Original job posting

Manage and grow a portfolio of accounts across bedding, furniture, medical, and industrial sectors by providing foam and fibre solutions. Responsibilities include building long-term client relationships, identifying new business opportunities, and coordinating with production teams for timely delivery.

Job details

Company Description VPC Group Inc. is a vertically integrated foam and fibre manufacturer serving the North American market from 12 strategic locations. The company pours foam, processes fibre, and uses these components to produce finished goods for bedding, furniture, craft, medical, and industrial sectors. VPC offers a comprehensive range of fabricated and high-resilience moulded foam products, from commodity grades to specialized materials tailored to industry needs. The organization also provides custom cutting and lamination services, including foam-to-foam, foam-to-wood, foam-to-plastic, and foam-to-fibre solutions, giving customers flexible options for diverse applications. Role Description The Sales Account Manager is a full-time, on-site role based in Calgary, AB. This position is responsible for managing and growing a portfolio of accounts in sectors such as bedding, furniture, medical, and industrial, ensuring that client needs are understood and addressed with appropriate foam and fibre solutions. Day-to-day tasks include building and maintaining long-term customer relationships, identifying and pursuing new business opportunities, preparing quotations and proposals, and coordinating closely with operations and production teams to ensure timely delivery and quality. The role also involves monitoring market trends, participating in pricing and contract negotiations, handling customer inquiries and issue resolution, and maintaining accurate sales forecasts and reports within the company’s CRM or sales tracking systems. Qualifications Candidates should possess strong Account Management skills, including experience managing multiple customer portfolios and maintaining long-term business relationships. Candidates should possess skills in Customer Satisfaction and Customer Service, with a track record of resolving issues promptly and providing a positive client experience. Candidates should possess Lead Generation skills, including identifying prospects, qualifying opportunities, and developing new business in target markets. Candidates should possess excellent Communication skills, including clear verbal and written communication, presentation abilities, and effective negotiation. Relevant qualifications such as prior B2B sales experience, preferably in manufacturing, industrial products, or related sectors. Strong organizational and time-management skills, with the ability to prioritize and meet deadlines in a fast-paced environment. Proficiency with standard office software and CRM tools for tracking leads, opportunities, and account activities. Post-secondary education in Business, Marketing, or a related field is an asset, but equivalent experience will be considered.

What you’ll do

Manage and grow a portfolio of accounts across bedding, furniture, medical, and industrial sectors by providing foam and fibre solutions. Responsibilities include building long-term client relationships, identifying new business opportunities, and coordinating with production teams for timely delivery.

Requirements

Candidates should have B2B sales experience, preferably in manufacturing or industrial sectors, and proficiency with CRM tools. A post-secondary degree in Business or Marketing is considered an asset.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Customer Satisfaction
• Customer Service
• Lead Generation
• Communication
• Negotiation
• B2B Sales
• CRM Tools
• Time Management
• Sales Forecasting
• Presentation Skills
• Market Trend Analysis

Job areas

• Sales
• Manufacturing
• Customer Service & Support
• Management & Leadership