Flooring Sales Specialist: Full Time - NANAIMO

Job summary

Provide exceptional customer service by identifying customer needs, explaining project steps and product features, and guiding customers toward suitable solutions. Achieve individual sales targets and assist with product knowledge, special orders, and installation services.

Job details

Pay Range: $21.85 - $23.85 Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Job Overview Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific store departments may include Décor (Blinds and Wallpaper), Flooring, Kitchen & Bath, Millwork (Doors and Windows) and Appliances. Tasks & Responsibilities Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions Proactively identify customers who need help or have a problem, by asking open ended questions Explaining the steps and products needed to complete projects and describing features and benefits of merchandise Assisting customers with product knowledge in adjacent departments, special orders and installation services Preferred Qualifications 1-2+ years of experience working in a sales driven environment. Ability to work a flexible schedule including evenings and weekends Excellent reading, communication, math and customer service skills Excellent decision making ability and problem solving skills Proficiency with computers Detail oriented

What you’ll do

Provide exceptional customer service by identifying customer needs, explaining project steps and product features, and guiding customers toward suitable solutions. Achieve individual sales targets and assist with product knowledge, special orders, and installation services.

Requirements

The posting prefers 1–2 or more years of experience in a sales-driven environment and availability for a flexible schedule, including evenings and weekends. Candidates should have strong reading, communication, math, customer service, decision-making, problem-solving, computer, and detail-oriented skills.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Decision Making · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Needs Assessment
• Sales Target Achievement
• Open-Ended Questioning
• Product Knowledge
• Project Guidance
• Special Orders
• Installation Services
• Communication
• Mathematics
• Decision Making
• Problem Solving
• Computer Proficiency
• Attention to Detail
• Flexible Scheduling

Job areas

• Sales
• Customer Service & Support
• Retail

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