Account Manager

The Role Our Account Managers are essential to how we work at T&P. They're passionate about understanding our clients' businesses inside and out, and they thrive on building strong, collaborative relationships both internally and with our clients. In this role, you will be working directly with clients and a cross-functional agency team to deliver multi-channel programs of different sizes. This position encompasses project management, leading and managing agency studio output throughout the production lifecycle, leadership, and administration duties to support one of our key accounts. You have exceptional attention to detail, strong project management and problem-solving skills, and experience managing integrated projects in a fast-paced environment and a collaborative team spirit. A glimpse into your day-to-day (and beyond) While every day is different, you'll typically be involved in: ● Project Management & Ownership: Taking the reins on key client projects, managing all aspects of development and production from start to finish, with the support of your account team. This includes: ○ Maintaining up-to-date project status reports and leading status calls. ○ Driving the project process, including resourcing with production and creative teams. ○ Developing studio and tactical briefs. ○ Serving as the primary lead for studio output, facilitating communication between clients and internal teams to guarantee precise briefing, adherence to schedules, and high-quality asset delivery. ○ Managing and delivering asset trafficking timelines and documents. ● Client Communication & Relationship Management: Serving as the primary point of contact for clients, addressing their daily needs, building strong relationships, and ensuring seamless communication. This includes: ○ Writing and distributing detailed contact reports. ○ Developing and distributing estimates, securing approvals, and coordinating with finance. ○ A clear understanding of their process and ensure we follow it. ● Internal Collaboration & Communication: Facilitating clear communication and collaboration between creative teams, internal resources, and clients to keep projects on track. ● Financial Management: Contributing to budget management by coordinating estimates, approvals, and tracking project expenses. ● Strategic Thinking: Contributing to creative briefs and brand positioning discussions, demonstrating a deep understanding of the client's business. ● Documentation & Administration: Maintaining accurate records of client meetings, project progress, budgets, and other essential information. This also includes handling administrative tasks such as scheduling meetings and booking rooms. Skills and Experience: ● 1-4 years of relevant ad agency or marketing environment experience. ● Experience leading projects and programs independently and collaboratively (with senior account team support). ● Proven ability to partner with studio teams, overseeing the client-side production lifecycle from initial brief to final asset handover. ● Experience managing a range of channel requirements and production needs, including social, digital, radio, print, DM and video. ● Extremely high attention to detail. ● Outstanding written and verbal communication skills. ● Highly proactive and responsive. ● Ability to manage multiple stakeholders and priorities simultaneously. ● Excellent interpersonal skills; the ability to independently manage client contacts day to day. ● A self-starter, resourceful problem-solver. ● Ability to establish and be in command of the administrative controls of a large scale account. ● Proficiency in managing multiple projects to tight timelines in a fast-paced environment. ● Must know your way around a spreadsheet, PowerPoint and a word doc.

The Account Manager will lead client projects from development through production, ensuring seamless communication between internal teams and clients. They are responsible for managing budgets, maintaining project documentation, and facilitating the delivery of high-quality creative assets.

Candidates must have 1-4 years of experience in an advertising agency or marketing environment. Proficiency in managing integrated projects across various channels and strong organizational skills are essential for this role.

• Problem solvingPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• Microsoft WordPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Project management
• Client relationship management
• Production lifecycle management
• Strategic thinking
• Budget management
• Communication
• Problem-solving
• Attention to detail
• Stakeholder management
• Asset trafficking
• Creative briefing
• Administrative support
• Microsoft Excel
• PowerPoint
• Microsoft Word
• Budget Management
• Creative Teams
• Project Status Reports
• Brand Positioning
• Resourcefulness
• Self-Starter
• Relationship Management
• Administrative Functions
• Budgeting
• Digital Radiography
• Finance
• Financial Management
• Leadership
• Interpersonal Communications
• Problem Solving
• Market Environment
• Project Management
• Microsoft PowerPoint
• Strategic Thinking
• Timelines
• Verbal Communication Skills
• Scheduling
• Collaboration
• Coordinating
• Resourcing
• Detail Oriented

• Marketing
• Creative & Media
• Management & Leadership
• Administrative
• Consulting
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week