S

SysAid

Verified Job Source

SysAid is on a mission to liberate organizations by putting AI to work for them and their people.

Toronto, Ontario

Software Development
201–500 people

About

Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.

Open positions

Account Manager

On-site · Toronto

The Account Manager will spearhead growth initiatives within the SMB client network by identifying expansion opportunities and nurturing existing relationships. They are responsible for delivering compelling product presentations and driving business closure to enhance account growth.

Channel Account Manager -Canada

On-site

Activate partners. Drive pipeline. Build the playbook. SysAid is standing up its North American partner channel from the ground up. The CAMs we hire aren't inheriting a running book of business. They're writing the activation playbook, recruiting net-new partners, and co-selling alongside some of the most active ITSM resellers in North America. The product is genuinely differentiated: #1-rated Agentic ITSM in the Gartner 2025 Magic Quadrant, with AI built into the core, not bolted on. The program is early. The PRM and deal registration automation are being built around you in real time. The r…