Inside Sales Representative

Job summary

Assist customers in person and by phone, manage inquiries and orders, prepare project quotes, and coordinate deliveries and special orders. Build customer relationships through reliable follow-up, collaborate with sales and shipping teams, maintain product knowledge, and help keep the facility clean and stocked.

Job details

Position Purpose: The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers. Key Responsibilities: Greet and assist customers who enter the facility. Manage incoming phone calls, inquiries, and orders. Provide project quotes, enter delivery/special orders, and assist in purchasing. Meet project timelines to anticipate customer needs. Collaborate with Shipping to ensure delivery schedules and instructions are met. Work with outside sales staff to stay current with project work and specialty items. Learn about new building and home improvement materials to increase retail sales. Ensure the facility is clean and stocked. Always be an ambassador of the company with all employees and customers. Build strong customer relationships through reliable call backs. Other duties as assigned by management. Qualifications: At least 1 year of Inside Sales experience. At least 2 years of administrative experience. Customer service experience in fast paced setting required. Building material and home improvement product knowledge an asset. Effective communication skills, verbal, and written English. Excellent computer skills. Previous sales experience would be beneficial. Job Location: GMS Family of Locations - Regina 2203 E Emmett Hall Rd Regina, SK S4N 2Y3 SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability. If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law. Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

What you’ll do

Assist customers in person and by phone, manage inquiries and orders, prepare project quotes, and coordinate deliveries and special orders. Build customer relationships through reliable follow-up, collaborate with sales and shipping teams, maintain product knowledge, and help keep the facility clean and stocked.

Requirements

Requires at least one year of inside sales experience, two years of administrative experience, and customer service experience in a fast-paced setting. Strong verbal and written English communication and computer skills are required; building materials knowledge and previous sales experience are beneficial.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Wellness Benefits
• Group RRSP
• Employee Stock Purchase Program
• Paid Holidays
• Paid Vacation
• Professional Growth Opportunities
• Development and Training Programs

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Customer Service
• Building Materials Knowledge
• Product Knowledge
• Sales
• Customer Relationship Building
• Verbal Communication
• Written Communication
• Computer Skills
• Order Management
• Project Quoting
• Purchasing
• Administrative Skills
• Time Management
• Team Collaboration
• Inventory Maintenance

Job areas

• Sales
• Customer Service & Support
• Administrative
• Retail
• Construction