Inside Sales – Irrigation Specialist

Southern Irrigation is actively seeking a motivated and reliable individual to join our team in a logistics-focused role, with a clear opportunity to advance into a sales position for our Kamloops location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry. Job Title: Inside Sales – Irrigation Specialist Location: 7900 Dallas Drive, Kamloops, BC, V2C 6X2 Rate of pay: $30–$45 per hour, plus benefits Starting pay will depend on the candidate’s irrigation knowledge, technical ability, and inside sales experience. Candidates considered for the higher end of the wage range must have excellent irrigation industry experience and a strong record of success in inside sales. Position Summary: The Inside Sales – Irrigation Specialist helps increase sales and profitability by providing knowledgeable, reliable service to customers. Most customer communication will take place by phone and email, although some in-person customer visits may also be required. The successful candidate will build strong customer relationships, provide technical irrigation advice, prepare quotes, process orders, and follow up on sales opportunities. Main Areas of Responsibility: Customer Service Build and maintain strong, long-term relationships with customers. Sales Work toward agreed sales and profit-margin goals. Technical Knowledge Continue developing product knowledge and irrigation application expertise through training and industry certifications. Teamwork Communicate clearly, share knowledge, mentor others, and assist team members, departments, and other locations when needed. Duties and Responsibilities: Provide each customer with personal, knowledgeable, and efficient service. Take ownership of important customer accounts and build relationships through regular communication and occasional in-person visits. Learn about customers’ businesses and projects so you can recommend the right products and solutions. Answer customer questions by phone and email. Prepare quotes, process sales orders, and follow up with customers. Use customer relationship management software to create leads, track opportunities, record customer information, and follow up on purchases. Track quote success rates and record why quotes were won or lost. Report sales trends and customer feedback to the sales lead. Attend product training and industry seminars throughout the year. Complete relevant industry certifications when training and testing are available. Work closely with teammates to share knowledge, mentor less-experienced employees, and help manage workload. Skills and Experience: Strong knowledge of irrigation products, systems, and basic irrigation design principles. Previous inside sales experience, preferably within the irrigation industry. Ability to understand customer needs and recommend practical, cost-effective solutions. Working knowledge of pricing, costs, margins, markups, and currency exchange. Strong communication skills and the ability to understand situations from the customer’s point of view. Excellent organization, planning, and time-management skills. Comfortable using CRM and sales-order software. An understanding of how customers evaluate cost, value, and return on investment. Core Values Work Hard Be punctual, dependable, knowledgeable, and efficient. Win as a Team Support your coworkers professionally and personally, and contribute to the success of the whole team. Wow Our Customers Treat customers with respect and provide personal, practical, and efficient service. As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people. Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses. At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.

The Inside Sales Specialist is responsible for building strong customer relationships and providing technical irrigation advice to drive sales and profitability. They will manage customer accounts, prepare quotes, process orders, and utilize CRM software to track sales opportunities and trends.

Candidates must possess strong knowledge of irrigation products and systems along with proven experience in inside sales. Excellent organizational, communication, and time-management skills are required to effectively support customers and collaborate with the team.

• Health benefits plan • RRSP matching • Culture and community events • Employee bonuses

• Time managementPreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Irrigation systems
• Inside sales
• Customer relationship management
• Technical advice
• Quote preparation
• Order processing
• Product knowledge
• Irrigation design
• Pricing strategy
• Time management
• Communication skills
• CRM software
• Sales-order software
• Relationship building
• Problem solving
• Inside Sales
• Product Knowledge
• Currency Exchange
• Irrigation Design
• Customer Relationship Management (CRM) Software
• Planning
• Customer Relationship Management
• Customer Service
• Communication
• Customer Communications Management
• Sales
• Return On Investment
• Time Management
• Irrigation (Landscaping And Agriculture)
• Teamwork

• Sales
• Customer Service & Support
• Agriculture
• Logistics
• Irrigation Specialist
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week