Key Account Manager

Reporting directly to the Director of Retail Sales, the incumbent is responsible for sales performance and business development within the retail sector. They oversee the execution and follow-up of sales plans, contribute to the development of sales strategies, and provide support to the Director as required. More specifically, the incumbent will: Develop sales growth strategies and manage key customer accounts; Drive sales growth for assigned customers, align sales objectives, and ensure the execution of sales plans while acting as a liaison between customers, Customer Service, and Logistics; Respond to requests for proposals (RFPs), maintain key performance indicators (KPIs), and analyze sales results and market trends to identify opportunities and emerging market developments; Identify business opportunities within their sector (promotions, tactics, capacities), determine optimal solutions in the event of stock shortages, and coordinate follow-up with internal teams as needed; Conduct profitability analysis and prepare reports related to business performance, account follow-up, and business development initiatives; Develop and maintain a dynamic database on customer volumes, trends, and strategic directions; Prepare and lead customer business reviews, including performance analyses and growth plans; Provide administrative support based on the operational needs of the sector. Required Qualifications Bachelor’s degree in Business Administration, preferably with a specialization in Marketing; Minimum of five (5) years of experience managing key accounts and private label business; Experience in Trade Marketing, data analysis, and market trend analysis; Excellent knowledge of the Canadian retail market; Experience in meat processing or the agri-food industry is considered a significant asset; Strong computer skills, including Microsoft Office Suite and IRI systems; Bilingualism (French and English) is required for the successful performance of this role. Hiring Range: CAD $66,259 - $116,836 Bonus: This position is eligible for a bonus up to 8% of base salary subject to the plan terms and conditions. This position is an active vacancy. Please note that the expected hiring range provided is derived from a group of like roles within Sofina. The final offer amount for this role will be dependent on geographical region, applicable experience, skillset of the candidate and internal equity. Each of us at has a single purpose : excelling in the poultry industry. Every day. And at every level.

The Key Account Manager is responsible for driving sales growth and business development within the retail sector by managing key accounts and executing sales plans. They act as a liaison between customers, logistics, and internal teams while conducting performance analysis and preparing business reviews.

Candidates must hold a bachelor's degree in business administration or marketing and possess at least five years of experience in key account management. Proficiency in data analysis, market trends, and the Canadian retail market is required, along with bilingualism in English and French.

• Bonus

• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Sales growth strategies
• Key account management
• Private label business
• Trade marketing
• Data analysis
• Market trend analysis
• Retail market knowledge
• Profitability analysis
• Business development
• Microsoft Office Suite
• IRI systems
• Bilingualism
• Strategic planning
• Customer relationship management
• Reporting
• Logistics coordination
• Report Writing
• Sales Strategy
• Sales Analysis
• Administrative Support
• Trade Marketing
• Bilingual (French/English)
• Data Analysis
• Business Development
• Business Administration
• Customer Service
• Computer Literacy
• Sales
• Growth Strategies
• Marketing
• Key Performance Indicators (KPIs)
• Market Trend
• Microsoft Office
• Profitability Analysis
• Retail Sales
• Request For Proposal
• Stocks (Inventory)

• Sales
• Retail
• Food & Beverage
• Management & Leadership
• Data & Analytics
• Key Account Manager
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week