Inside Sales Representative

Job summary

The Inside Sales Representative acts as the primary point of contact for customers, managing quotes, processing orders, and providing updates on shipments. They also collaborate with field sales and management to execute business strategies and meet established sales and profit goals.

Job details

As a growing company with more than 400 employees across North America, we take pride in our high-performing team and our customer first vision. Due to our continued success, we’re looking for an Inside Sales Representative with at least two years of related experience to join our Woodbridge, Ontario team. In this role, you’ll be the main point of contact for customers—handling quotes, processing orders, and proactively keeping clients informed about shipments. If you’re looking to join a stable, collaborative organization where your work truly makes a difference, we invite you to grow your career with us. What You’ll Do * Build and strengthen customer relationships by using your product knowledge to meet sales goals while providing exceptional service. * Respond to customer inquiries regarding technical details, pricing, delivery, and order status. * Collaborate with Field Sales and Sales Management to identify and execute strategies for new and existing business opportunities. * Partner with supplier representatives and customer purchasing contacts to support ongoing sales initiatives. * Meet or exceed agreed-upon sales goals and profit margin targets. * Resolve customer questions, issues, and complaints professionally and collaboratively. What You Bring * Minimum 2 years of experience in distribution, sales, or customer service role. * Strong computer proficiency, including Excel, Word, and Outlook. * Excellent written and verbal communication skills, with professional tone and attention to detail. * Strong organizational and time management abilities, with the ability to manage multiple priorities effectively. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: * Medical, dental, and vision insurance to keep you and your family healthy. * 401(k)/Roth plan with matching, ensuring your financial future is secure. * Healthcare Savings Accounts for added flexibility in managing medical expenses. * Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. * Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. * A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. * We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Compensation * Annual Base Salary Range: $50,000-$63,296 * Annual Total Compensation Range (Base + Incentive): $50,000-$97,378 The typical compensation structure includes a base salary representing approximately 65% of the total target income and a monthly incentive opportunity representing about 35% of the total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base pay and target incentive details will be confirmed at the time of offer. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit www.sager.com [http://www.sager.com] We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

What you’ll do

The Inside Sales Representative acts as the primary point of contact for customers, managing quotes, processing orders, and providing updates on shipments. They also collaborate with field sales and management to execute business strategies and meet established sales and profit goals.

Requirements

Candidates must have at least two years of experience in distribution, sales, or customer service. Strong computer proficiency in Microsoft Office and excellent communication skills are required for this role.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Roth plan
• Healthcare savings accounts
• Educational assistance
• Tuition reimbursement
• Paid time off

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Relationship Building · Preferred
• Technical Support · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Order processing
• Quote management
• Relationship building
• Technical support
• Communication
• Time management
• Organizational skills
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Distribution
• Problem solving
• Attention to detail
• Inside Sales
• Product Knowledge
• Time Off Management
• Customer Service
• Electronics
• Innovation
• Operational Excellence
• Electric Power Systems
• Purchasing
• Sales Management
• Time Management
• Verbal Communication Skills
• Vision Insurance
• Customer Inquiries
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Logistics
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products