Technical Sales Representative

Job summary

Manage and grow a portfolio of rail industry clients by identifying customer needs, recommending technical products and solutions, responding to inquiries, preparing quotes, and conducting demonstrations. Coordinate with technical teams, follow up on orders and deliveries, maintain sales records, support customer training, and build long-term relationships while meeting sales targets.

Job details

Company Description Rail Industries Canada is a specialized rail solutions provider with over 25 years of hands-on experience in freight cars and locomotives. The company focuses on solving complex operational and technical challenges rather than simply distributing parts. Its sales and technical team is known for responsive service, practical expertise, and short delivery times. Team members collaborate closely with customers across the rail sector to deliver reliable products and tailored support. Role Description The Technical Sales Representative is a full-time hybrid role based in Montreal, QC, with the flexibility to work from home part of the time. In this role, the representative will manage and grow a portfolio of rail industry clients, identify customer needs, and recommend appropriate technical solutions and products. Day-to-day responsibilities include responding to inquiries, preparing quotes, conducting product demonstrations, and providing guidance on freight car and locomotive components. The role also involves coordinating with the technical team, following up on orders and deliveries, maintaining accurate sales records, and contributing to customer training and education. The Technical Sales Representative will be expected to build long-term relationships, meet sales targets, and uphold the company’s reputation for fast, knowledgeable service. Qualifications Candidates should possess strong Technical Sales and Sales skills, including experience presenting and positioning technical products or solutions. Candidates should possess excellent Customer Service skills with a focus on responsiveness, follow-through, and problem resolution. Candidates should possess clear and professional Communication skills, both verbal and written, to interact effectively with customers and internal teams. Candidates should possess Training and product demonstration abilities to help customers understand proper use and application of solutions. Familiarity with rail industry equipment, freight cars, or locomotives is highly beneficial. Ability to work effectively in a hybrid environment, manage time independently, and travel to customer sites as needed. Proficiency with CRM tools and basic office software for managing accounts, quotes, and documentation. Post-secondary education in engineering, technology, business, or a related field, or equivalent practical experience in a technical or industrial sales role.

What you’ll do

Manage and grow a portfolio of rail industry clients by identifying customer needs, recommending technical products and solutions, responding to inquiries, preparing quotes, and conducting demonstrations. Coordinate with technical teams, follow up on orders and deliveries, maintain sales records, support customer training, and build long-term relationships while meeting sales targets.

Requirements

Candidates should have technical or industrial sales experience, strong customer service and communication skills, and the ability to demonstrate products and train customers. Familiarity with rail equipment is beneficial; candidates should also be able to work independently in a hybrid setting, travel to customer sites, use CRM and office software, and have relevant post-secondary education or equivalent practical experience.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Sales
• Sales
• Customer Service
• Communication
• Product Demonstrations
• Customer Training
• Account Management
• Needs Assessment
• Solution Recommendation
• Quote Preparation
• Order Follow-Up
• Sales Recordkeeping
• Problem Resolution
• CRM Tools
• Time Management
• Rail Industry Equipment

Job areas

• Sales
• Transportation
• Customer Service & Support
• Manufacturing