Fleet Account Manager

Job summary

The Fleet Account Manager is responsible for developing strategic relationships with fleet customers and driving account growth through solution-based selling. They will manage the full sales cycle, including vehicle specifications, pricing negotiations, and project coordination from factory order to final delivery.

Job details

The Fleet Account Manager is responsible for developing and managing strategic relationships with key fleet customers. This role focuses on customer acquisition, account growth, solution-based selling, and delivering exceptional customer experiences. At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. Benefits Extended Health & Dental Benefits Premiums Paid by Employer Employer Contribution Pension Plan Growth Opportunities Paid Training Long term job security Employee Assistance Program Telus Health Virtual Care Responsibilities Develop and maintain strong relationships with fleet decision-makers across key and conquest accounts Identify and pursue new business opportunities within targeted fleet segments Create and execute strategic account plans to drive customer growth and market share Maintain accurate customer records, opportunities, and account plans within the CRM platform Present the value proposition of Peterbilt to prospective and existing customers Understand customer business objectives and proactively address operational challenges and pain points Provide guidance on emissions regulations, economic market conditions, and OEM production capacity Develop customized transportation solutions that align with customer needs and business goals Lead pricing negotiations with customers and OEM channel partners to achieve mutually beneficial outcomes Prepare professional sales proposals, quotations, and RFP submissions for fleet procurement opportunities Build vehicle specifications and coordinate requirements between customers, manufacturers, engineers, and body builders Manage chassis orders and vehicle upfit projects from factory order through final customer delivery Ensure projects are delivered on time, within scope, and in accordance with customer expectations Build and leverage strategic relationships with OEM representatives, body builders, and external business partners Represent the company at industry events, trade shows, customer meetings, and networking functions Host and engage customers through business development activities Other duties and projects as assigned Qualifications 5+ years of experience in commercial truck, transportation, and/or heavy-duty equipment sectors Post Secondary degree in Business or a related field is an asset Experience working with Salesforce or other CRM platforms Valid driver's license with a clean driver’s abstract Ability to travel often as a mandatory part of the position Exceptional verbal and written communication skills Strong presentation skills with the ability to confidently lead meetings, boardroom presentations, and virtual discussions Ability to grow fleet sales into new and existing markets Proficiency with Microsoft Excel, Outlook, Teams, and other business productivity tools. Strong negotiation, problem-solving, and relationship-building abilities Financially literate with a solid understanding of accounting and business fundamentals Forward-thinking mindset with familiarity and proficiency in AI tools and technology considered an asset High level of customer service. Thorough knowledge of customer service dynamics and processes Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment Compensation Rate $80,000 - $110,000 per year + commission Salary will be determined based on previous experience, relevant certifications and skill level

What you’ll do

The Fleet Account Manager is responsible for developing strategic relationships with fleet customers and driving account growth through solution-based selling. They will manage the full sales cycle, including vehicle specifications, pricing negotiations, and project coordination from factory order to final delivery.

Requirements

Candidates must have at least 5 years of experience in the commercial truck or transportation sector and possess strong negotiation and presentation skills. A post-secondary degree in business or a related field is considered an asset, along with proficiency in CRM software and Microsoft Office tools.

Benefits

• Extended Health Benefits
• Dental Benefits
• Employer Paid Premiums
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long Term Job Security
• Employee Assistance Program
• Telus Health Virtual Care

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication Skills · Preferred
• Project management · Preferred
• Salesforce · Preferred
• Business development · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Strategic Planning
• Sales
• Customer Relationship Management
• Negotiation
• Business Development
• CRM
• Salesforce
• Transportation Industry Knowledge
• Presentation Skills
• Financial Literacy
• Project Management
• Problem Solving
• Time Management
• Communication Skills
• Technical Specification Building
• Sales Proposals
• Organizational Skills
• Business Objectives
• Positivity
• Valid Driver's License
• Microsoft Excel
• Accounting
• Customer Acquisition Management
• Customer Service
• Communication
• Procurement
• Employee Assistance Programs
• Selling Techniques
• Market Share
• Microsoft Outlook
• Presentations
• Productivity Software
• Relationship Building
• Request For Proposal
• Value Propositions
• Account Growth
• Price Negotiation

Job areas

• Sales
• Transportation
• Logistics
• Management & Leadership
• Customer Service & Support
• Fleet Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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