Commercial Inside Sales Specialist

COMMERCIAL INSIDE SALES SPECIALIST FULL-TIME OTTAWA, ON Are you confident turning technical product information into clear solutions customers can trust? Do you work with accuracy and structure, knowing that strong follow-through directly impacts customer success? The Company Our client is a leading supplier, catering to both wholesale and retail customers. Renowned for their exquisite range and commitment to exceptional service, they've established a reputation for providing top-tier products in the industry. Company Perks and Rewards Competitive Salary ($60K-$67K) 3 Weeks’ Vacation RRSP Matching & Generous Benefits Profit sharing (Bonus) Ample growth opportunities The Job! This position supports customers with orders, technical product inquiries, and project-related sales needs in a fast-paced distribution environment. Process customer orders and ensure accurate system entry for picking and delivery Support customers with pricing, availability, delivery, and product information requests Provide technical product guidance and recommend appropriate HVAC solutions Support customers on project-based orders, reserves, and quote-related requests Use product knowledge to suggest alternatives, substitutions, and complementary products to support sales Maintain ongoing communication with customers regarding orders, pricing, and product updates Escalate complex technical or service issues as needed Maintain strong product knowledge and support internal team coordination when required What you bring to the job You are someone with strong communication skills and comfort working directly with customers. You also come with: 1+ year of HVAC, plumbing, electrical, mechanical, distribution, or construction industry experience Customer service or inside sales experience in a technical product environment Ability to understand and interpret technical product information Organized, detail-focused, and able to manage multiple customer requests Comfortable working in a fast-paced, order-driven environment Qualified job seekers are asked to apply with reference # 13954. Expected Compensation: CAD $60,000.00 - $67,000.00 per annum. Existing Position Vacancy: Yes I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role! Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability. You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.

The specialist will process customer orders, manage technical product inquiries, and provide guidance on HVAC solutions within a distribution environment. They are responsible for maintaining accurate system entries, managing project-based quotes, and ensuring ongoing communication with customers regarding order status.

Candidates must have at least one year of experience in the HVAC, plumbing, electrical, mechanical, distribution, or construction industries. Strong communication skills, technical product interpretation abilities, and a detail-oriented approach are essential for success in this role.

• 3 Weeks’ vacation • RRSP matching • Generous benefits • Profit sharing

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Technical product guidance
• Order processing
• HVAC solutions
• Pricing
• Product knowledge
• Communication skills
• Detail-oriented
• Project-based sales
• Distribution
• System entry

• Sales
• Customer Service & Support
• Manufacturing
• Construction
• Logistics

Minimum experience

0+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available