Inside Sales Specialist - Canada- Cranesmart Product
The Inside Sales Specialist manages the complete order lifecycle and provides comprehensive sales administration to support the outside sales team. They coordinate with internal departments to ensure accurate order fulfillment while delivering an exceptional customer experience.
- On-site
- Edmonton, AB
- Posted Aug 20, 2026
- 1 position
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Job summary
NOV is a global leader in engineered lifting and load monitoring solutions, delivering innovative technologies that improve safety, productivity, and operational performance across the construction, energy, marine, and industrial markets. NOV's Cranesmart branded products have built a strong reputation for providing industry-leading load indication, overload protection, and fleet management solutions that help customers operate safely and efficiently in demanding environments. As the Cranesmart business continues to grow, we are seeking a dedicated Inside Sales Specialist to support the commercial team by managing customer orders, coordinating sales operations, and ensuring timely and accurate order fulfillment. This role will enable the outside sales team to focus on strategic customer engagement and business development while delivering an exceptional customer experience through efficient order management and cross-functional collaboration.
What you’ll do
The Inside Sales Specialist manages the complete order lifecycle and provides comprehensive sales administration to support the outside sales team. They coordinate with internal departments to ensure accurate order fulfillment while delivering an exceptional customer experience.
Requirements
Candidates should have 3–5 years of experience in inside sales or order management and proficiency with ERP and CRM systems. An associate's degree in business or a related field is preferred, along with strong organizational and communication skills.
Benefits
• Competitive pay • Employer retirement plan contributions • Health spending account • Employer paid premiums • On the job training • Educational assistance program
Listed skills
- Customer servicePreferred
- Problem solvingPreferred
- Microsoft ExcelPreferred
- CommunicationPreferred
- Microsoft OfficePreferred
- Microsoft WordPreferred
- Microsoft OutlookPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Inside sales
- Sales support
- Customer service
- Order management
- ERP systems
- SAP
- Oracle
- Dynamics 365
- CRM systems
- Microsoft Office
- Excel
- Word
- Outlook
- Communication
- Problem-solving
- Interpersonal skills
- Inside Sales
- Outside Sales
- Order Management
- Cross-Functional Collaboration
- Operational Performance Management
- Business Development
- Management
- Customer Service
- Customer Engagement
- Order Fulfillment Management
- Innovation
- Order Management Systems
- Sales Operations
Job areas
- Sales
- Customer Service & Support
- Manufacturing
- Energy
- Administrative
- Inside Sales Product Specialist
- Inside Sales Representative
- Commercial Sales Representatives
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Additional details
- Minimum education
- College diploma
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week