ACCOUNT MANAGER
The Account Manager is responsible for client retention, managing a portfolio of accounts, and renewing service contracts. They act as an advocate for clients with the operations team to ensure compliance and satisfaction.
- On-site
- Mississauga, ON
- Posted Aug 8, 2026
- Apply by Sep 7, 2026
- 1 position
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Job summary
About The Position Do you take pride in serving customers? Are you solutions oriented? Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking an Account Manager to support our growing client base! Key Responsibilities Client retention and relationship management Present contract renewal proposals and renew service contracts Present inspections reports and equipment deficiencies Work closely with client to ensure compliance Advocate on client’s behalf with Operations team to ensure satisfaction Manage portfolio of accounts Develop rapport and earn trust to establish long-term partnerships Negotiate in the best interests of both parties Hit retention targets Experience you bring Customer service focused experience in a B2B environment preferred Experience in fire protection or mechanical/electrical contracting a definite asset Effective verbal and written communication skills Ability to handle and execute on multiple priorities simultaneously Strong organizational, time management and leadership skills Proven track record of managing 2 million+ of business revenue year after year Benefits Comprehensive benefit package Competitive wage structure Extensive advancement opportunities
What you’ll do
The Account Manager is responsible for client retention, managing a portfolio of accounts, and renewing service contracts. They act as an advocate for clients with the operations team to ensure compliance and satisfaction.
Requirements
Candidates should have B2B customer service experience and a proven track record of managing over 2 million in business revenue. Experience in fire protection or mechanical/electrical contracting is considered a strong asset.
Benefits
• Comprehensive Benefit Package • Competitive Wage Structure • Extensive Advancement Opportunities
Listed skills
- Time managementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Client Retention
- Relationship Management
- Contract Negotiation
- B2B Customer Service
- Account Management
- Communication Skills
- Time Management
- Leadership Skills
- Organizational Skills
- Portfolio Management
Job areas
- Sales
- Customer Service & Support
- Security & Safety
- Management & Leadership
- Trades
Additional details
- Minimum experience
- 2+ years
- Apply by
- Sep 7, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level