Jewelry Sales Consultant

Company Description Mulu Jewelry is a family-owned business with over 30 years of experience, specializing in handcrafted, personalized jewelry created exclusively in-house. The company is dedicated to exceptional craftsmanship and distinctive design, using carefully sourced gemstones from around the world. Each piece is meticulously crafted in Italy to ensure timeless style and high quality. Team members join a close-knit environment that values artistry, attention to detail, and long-term customer relationships. Role Description The Jewelry Sales Consultant is a full-time, on-site role based in Markham, ON. This position focuses on welcoming customers, understanding their preferences, and recommending jewelry pieces that align with their style and budget. Day-to-day responsibilities include providing personalized consultations, explaining product features and gemstone qualities, processing sales transactions, and maintaining accurate records. The role also involves ensuring the showroom is visually appealing, assisting with merchandise displays, and supporting after-sales service and exchanges. The consultant collaborates with team members to achieve sales targets while delivering a high-quality, respectful customer experience. Qualifications Strong Sales Consulting and Consulting skills to identify customer needs and recommend suitable jewelry pieces. Customer Service and Customer Satisfaction skills to ensure a positive, professional, and welcoming in-store experience. Clear and confident Communication skills for explaining product details, care instructions, and pricing. Interest or experience in jewelry, fashion, or luxury retail, with the ability to learn product and gemstone details quickly. Ability to work on-site full time in Markham, ON, including evenings and weekends as needed. Comfort using point-of-sale systems and handling payments with accuracy and integrity. Previous experience in retail or consultative sales is an asset; multilingual skills are considered an advantage.

The consultant provides personalized jewelry consultations and recommends pieces based on customer style and budget. Responsibilities include processing sales transactions, maintaining showroom aesthetics, and supporting after-sales services.

Candidates should have strong sales and communication skills with an interest in luxury retail or jewelry. Ability to work on-site in Markham, including evenings and weekends, is required.

• Point-of-sale systemsPreferred
• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Sales Consulting
• Customer Service
• Customer Satisfaction
• Communication
• Luxury Retail
• Point-of-Sale Systems
• Gemstone Knowledge
• Consultative Sales

• Retail
• Sales
• Customer Service & Support
• Art & Design

Minimum experience

0+ years

Apply by

Sep 13, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available