Connecting customers to the energy solutions of today and tomorrow.
Sault Ste Marie, ON
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. Trusted since 1949, McDougall Energy services homeowners, businesses, motorists, and wholesale energy customers with reliable propane, fuels, lubricants, and heating oil and owns and operates a network of branded retail fuel stations. Headquartered in Sault Ste. Marie, Ontario, McDougall Energy operates across Ontario and Western Canada with regional offices and teams. Our success is driven by our uncompromised commitment to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities. We are proud to be among Canada’s Best Managed Companies as a Platinum Club member, having consecutively retained our Best Managed designation since 2011. At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we provide our people with the trust, support, and opportunities they need to do their best work. If you’re seeking to be part of a dynamic and growing team, we invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.
On-site · Sault Ste. Marie
The Account Manager is responsible for resolving, documenting, and escalating customer inquiries across various service channels. They act as the primary point of contact to ensure reliable and responsive service while coordinating with cross-functional departments.
On-site · Sault Ste. Marie
The Account Manager serves as the first point of contact for high-volume customer inquiries across various digital channels. They are responsible for resolving routine issues using approved playbooks and escalating complex cases to the appropriate functional owners.