Sales Consultant

Company Description LensCrafters is a vision-centered eyewear and eye care retailer that combines advanced optical technology with a personalized approach to patient and customer care. Everything the company does is focused on sight, maintaining high optical standards while continuously innovating in eye care services and products. Team members are supported with training and development, learning from experienced professionals to deliver exceptional experiences. LensCrafters is committed to caring for its people so they can provide outstanding care to patients and customers. The company is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Role Description The Sales Consultant is a part-time, on-site role based in Belleville, ON. This role is responsible for engaging customers, understanding their eyewear and eye care needs, and providing tailored product recommendations that support vision and lifestyle. Day-to-day tasks include greeting customers, explaining product features and benefits, assisting with frame and lens selection, and facilitating a smooth sales process from consultation to purchase. The Sales Consultant collaborates with optometrists and other team members to ensure a seamless, high-quality customer experience, while meeting store sales and service goals. Additional responsibilities include maintaining product displays, handling basic administrative tasks related to sales, and upholding LensCrafters’ standards for service, professionalism, and brand representation. Qualifications Candidates should possess strong Sales Consulting skills, with the ability to assess needs and recommend appropriate optical products. Candidates should possess Customer Service and Customer Satisfaction skills, focusing on building trust, delivering quality experiences, and resolving concerns effectively. Candidates should possess Communication skills, including clear verbal communication, active listening, and the ability to convey product information in an accessible way. Candidates should possess Consulting skills to guide customers through options and support informed decisions about frames, lenses, and related services. Previous retail or optical sales experience is beneficial, especially in a customer-facing environment. Ability to work flexible part-time hours, including evenings, weekends, and holidays as needed. Comfort with point-of-sale systems and basic computer applications. High school diploma or equivalent; additional training or certification in optics or retail sales is an asset.

The Sales Consultant engages customers to understand their eyewear needs and provides tailored product recommendations. They facilitate the sales process from consultation to purchase while collaborating with optometrists to ensure a high-quality experience.

Candidates should have strong sales and communication skills, with a high school diploma or equivalent. Previous retail or optical experience and the ability to work flexible part-time hours are beneficial.

• Point-of-sale systemsPreferred
• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Sales Consulting
• Customer Service
• Customer Satisfaction
• Communication
• Consulting
• Retail Sales
• Point-of-Sale Systems
• Active Listening

• Retail
• Sales
• Customer Service & Support
• Healthcare

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available