Personal Lines Account Manager

About Us KRGinsure, a trusted tradename of RRJ Insurance Group Limited. with over a century of heritage (est. 1906), is one of Ontario’s leading brokerages with branch offices across Southern Ontario. We pride ourselves on tailored solutions, strong market relationships, and dedicated claims support. Position Summary We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs. Position type: Full-time, permanent Role status: Replacement Location: Mississauga Primary Responsibilities Deliver comprehensive, expert service to clients Collaborate closely with producers and insurance partners Manage renewals and process endorsements efficiently Assess risk exposures and recommend tailored insurance solutions Guide clients through the claims process with confidence and care Prepare insurance applications, proposals, and documentation Knowledge, Skills, and Requirements: Licensing & Education Active RIBO license in good standing (required) 3+ years of Personal Lines brokerage experience Technical & Interpersonal Skills Proficient in Microsoft Word and Excel (required) Experience with EPIC, Compu-Quote, and broker portals considered an asset A collaborative team player with a strong work ethic Excellent interpersonal, presentation, communication, and negotiation skills Strong commitment to professionalism and delivering expert service to clients Compensation Range: $50,000 to $100,000 annually Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus. Why Join Us We offer an attractive compensation package and commission incentives, plus: Hybrid work flexibility Matching Group RRSP contributions Two paid personal days each year EFAP available through our group health benefits Professional membership fees (including RIBO, IBAO, IIC) Professional development and educational reimbursement Free parking and professional office space RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.

Manage a portfolio of personal insurance accounts by processing renewals, endorsements, and assessing risk exposures. Provide expert client service and guide policyholders through the claims process while collaborating with producers and partners.

Requires an active RIBO license and at least 3 years of experience in a personal lines brokerage. Proficiency in Microsoft Office is required, with experience in EPIC and Compu-Quote considered an asset.

• Variable Commissions • Performance-based Bonus • Hybrid Work Flexibility • Matching Group RRSP Contributions • Paid Personal Days • Employee Family Assistance Program (EFAP) • Group Health Benefits • Professional Membership Fees • Professional Development • Educational Reimbursement • Free Parking

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Client Service
• Account Management
• Risk Assessment
• Claims Support
• Microsoft Word
• Microsoft Excel
• EPIC
• Compu-Quote
• Negotiation
• Communication
• Presentation Skills
• Professionalism

• Customer Service & Support
• Finance & Accounting
• Sales

Minimum education

Professional degree

Minimum experience

3+ years

Apply by

Aug 30, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Associate

Application method

Direct apply is available