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Job summary

The role involves acting as the primary contact for customer accounts, managing commercial documentation, and providing general administrative support. Additionally, the position supports marketing initiatives, CRM maintenance, and internal coordination with the CEO.

Job details

Key Responsibilities Account Support & Client Follow-Up Act as the first point of contact for assigned customer accounts. Follow up ongoing projects, requests and documentation. Prepare monthly activity reports for clients. Draft, structure and send commercial emails, quotations and product information. Schedule, prepare and follow up customer meetings and calls. Introduce new products and send structured introduction emails based on priorities. Actively think along to improve customer communication and commercial approaches. Administrative Management Provide general administrative support to GC Consult BV. Process, organise and prepare invoices. Prepare and send product samples. Manage incoming requests through the website and maintain follow-up. Set up and maintain a CRM system. Build commercial mailing lists and help select the right marketing tools/software. Marketing & Communication Support Assist in planning, preparing and coordinating LinkedIn posts (content, scheduling, follow-up). Support email campaigns, newsletters and customer mailings. Prepare materials for fairs, events and client presentations. Assist in branding and marketing initiatives across different markets. Internal Coordination & Organisation Work closely with the CEO to set weekly priorities. Keep internal systems and CRM up to date. Coordinate between customers, suppliers and internal teams whenever necessary. About GC Consulting GC Consult BV is a fast-growing consultancy company specialised in the international pet food industry. We support manufacturers, brands and distributors worldwide with strategic advice, product development, commercial representation and market entry into Europe. To further strengthen our operations, we are looking for a proactive, structured and service-minded Internal Account Manager / Administrative Coordinator who will play a key role in our daily commercial and administrative activities. Who Are We Looking For? Must-Haves Strong administrative and organisational capabilities. Excellent written and verbal communication skills. Very strong command of English (95% of our business is in English); other languages are an asset. Proactive, solution-oriented and able to work independently. Commercial mindset and a natural interest in customer interaction. Good knowledge of the Microsoft Office suite. Strong interest in AI tools or experience using AI in a professional context, with willingness to help integrate AI solutions into our workflows. Nice-to-Haves Affinity with the pet food industry or FMCG. Experience with CRM systems or marketing automation tools. What we offer A varied and dynamic position within an internationally oriented company. Flexibility: mix of office work in Ghent + homeworking. Full-time or 4/5 employment possible. Competitive salary package depending on experience. Meal Vouchers & eco vouchers. Laptop and mobile phone. Responsibility, autonomy and room for personal development. A positive, supportive and professional work environment with global exposure. Interested? Send your CV and a short motivation to gert@gcconsult.be Go directly to Our consulting services Our management services Our products Our export services Get in touch +32 476 03 04 22 info@gcconsult.be Stillebreek 12, 9320 Erembodegem, Belgium

What you’ll do

The role involves acting as the primary contact for customer accounts, managing commercial documentation, and providing general administrative support. Additionally, the position supports marketing initiatives, CRM maintenance, and internal coordination with the CEO.

Requirements

Candidates must have strong organizational skills, a commercial mindset, and a very high command of English. Proficiency in Microsoft Office and a strong interest in integrating AI tools into professional workflows are required.

Benefits

• Meal Vouchers • Eco Vouchers • Laptop • Mobile Phone • Personal Development Opportunities

Listed skills

• CRM Management · Preferred
• Account Management · Preferred
• Microsoft Office · Preferred
• Client Relationship Management · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Administrative Coordination
• CRM Management
• English Communication
• Microsoft Office
• AI Tools
• Client Relationship Management
• Marketing Coordination
• Email Marketing
• Project Follow-up
• Invoicing
• LinkedIn Content Planning

Job areas

• Administrative
• Sales
• Consulting
• Customer Service & Support
• Marketing