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About the Business Development & Operations Associate Position As a Business Development & Operations Associate, you will be accountable primarily to support company growth and internal operations. You are highly organized and proactive. This role will help ensure that business development opportunities are systematically identified, tracked, followed up and supported, while also coordinating selected internal operational priorities. The Associate will work closely with the President to maintain the business development pipeline, coordinate outreach, develop proposals and business development materials, and improve internal processes. Job Duties & Responsibilities: Maintain the CRM, ensuring contacts, opportunities, activities and next steps are accurate and current. Track the business development pipeline and coordinate timely follow-ups. Conduct prospect research and coordinate and execute targeted outreach. Coordinate business development meetings, follow-ups and related activities. Develop and maintain business development resources, case studies, capability materials, and other company materials. Coordinate and support the development of proposals, RFP responses, and other business development materials. Track selected internal operational priorities and follow up with owners to ensure action items are completed. Identify opportunities to improve administrative and operational processes and workflows. You will be successful in this role if you have: An advanced degree in health science 1-2 years experience supporting leadership team with business development/ sales/ operations Experience in business development coordination, operations, project coordination, or a related role. Comfort working directly with senior leadership Strong organizational, communication and follow-up skills. Ability to manage multiple priorities and work independently. Strong proficiency with Microsoft 365, Teams, SharePoint, and ideally CRM platforms The ability to identify what needs to happen next rather than waiting for direction Experience in professional services, healthcare, pharmaceuticals or medical communications is an asset. What We Offer Starting base salary of 55,000 CAD to 70,000 CAD, proportionate with experience and qualifications. Annual company and team performance-based bonuses Comprehensive benefits package, including competitive RRSP matching, lifestyle and health spending accounts, and health and dental coverage from day 1 Three weeks of vacation in addition to two weeks of company shutdown in December and half-day Summer Fridays from Victoria Day to Labour Day 3 annual paid volunteer days Remote-first work environment and work-from-home office set-up allowance The Interview Process A preliminary interview with the President and Senior Director, Client Services. During this interview, we will learn more about your background and experience, share details about the position, and answer any questions you may have. Successful candidates can expect a second in-person interview, which will include the Vice President, Finance and Vice President, Product & Innovation. During this interview, candidates will have the opportunity to deliver a 5-minute slide-based presentation on a topic of their choice. At CTC, we're dedicated to creating a workplace where every team member feels valued, heard, and included. We firmly believe that embracing diversity and inclusion is the key to success. We warmly welcome applications from Indigenous individuals, individuals of various racial backgrounds, those with disabilities, members of gender and sexually diverse communities, and individuals with intersectional identities. As part of our recruitment process, we may use artificial intelligence (AI) tools to assist with administrative tasks such as application screening or candidate matching. These tools are used to support our hiring team and do not make final hiring decisions. All candidates are evaluated by human reviewers, and we are committed to fair and equitable hiring practices in accordance with applicable Canadian employment and human rights laws. If you require any accommodations, please email: [email protected].

What you’ll do

The associate will support company growth by maintaining the business development pipeline, coordinating outreach, and developing proposals. Additionally, they will manage internal operational priorities and identify opportunities to improve administrative workflows.

Requirements

Candidates must hold an advanced degree in health science and possess 1-2 years of experience in business development or operations. Strong organizational skills and proficiency with Microsoft 365 and CRM platforms are required.

Benefits

• Annual performance-based bonuses • RRSP matching • Lifestyle spending account • Health spending account • Health and dental coverage • Three weeks of vacation • Company shutdown in December • Summer Fridays • Paid volunteer days • Work-from-home office set-up allowance

Listed skills

• Communication · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business development
• Operations support
• CRM management
• Project coordination
• Prospect research
• Proposal development
• RFP response
• Administrative process improvement
• Communication
• Organizational skills
• Microsoft 365
• Microsoft Teams
• SharePoint
• Health science
• Case Study
• Human Rights Laws
• Workflow Management
• Administrative Functions
• Prospect Research
• Business Development
• Customer Relationship Management
• Client Services
• Finance
• Leadership
• Health Sciences
• Innovation
• Medical Communications
• Operations
• Organizational Communications
• Pharmaceuticals
• Project Coordination
• Request For Proposal
• Sales Operations
• Microsoft SharePoint
• Team Performance Management
• Coordinating

Job areas

• Administrative
• Sales
• Healthcare
• Consulting
• Management & Leadership
• Business Development Associate
• Business Development Specialist
• Commercial Sales Representatives
• Market Research Analysts and Marketing Specialists