Sales Specialist

Company Description Imagine Wireless Inc., established in 1994, is Calgary’s largest locally owned Rogers authorized dealership, offering a first-class sales and service experience across multiple retail and corporate locations in Western Canada. With 9 retail locations in Calgary, Canmore, and Banff and 6 corporate locations across Canada, the company delivers comprehensive wireless communication solutions for personal, commercial, and corporate clients. As a Rogers Business First Partner, Imagine Wireless provides advanced mobile voice and data solutions, business telecom, and satellite services supported by a knowledgeable corporate account team. The organization is known for listening to client needs, improving operational efficiencies, and helping businesses maintain a competitive edge through tailored wireless products and services. With more than 50 years of combined wireless experience, Imagine Wireless is committed to building strong partnerships by focusing on customer success. Role Description This is a full-time, on-site Sales Specialist role based in Calgary, AB. The Sales Specialist is responsible for engaging customers in-store, understanding their wireless, telecom, and mobility needs, and recommending suitable products, plans, and solutions. Day-to-day tasks include handling sales inquiries, providing product demonstrations, processing transactions, and ensuring accurate account setup and follow-up. The role involves delivering excellent customer service, maintaining visual merchandising standards, and contributing to sales targets and promotional campaigns. The Sales Specialist may also participate in training sessions, share product and service updates with team members, and support corporate and business clients with tailored wireless solutions. Qualifications Strong Communication and interpersonal skills to engage customers, build rapport, and convey technical information clearly. Customer Service and client support experience, with a focus on creating positive in-store experiences and resolving issues promptly. Sales and cross-selling abilities, including meeting or exceeding sales targets and promoting wireless, telecom, and mobility solutions. Training and Sales Management exposure, such as mentoring peers, supporting onboarding, or contributing to team performance. Experience in retail or telecommunications environments is an asset. Comfort working with point-of-sale systems, mobile devices, and basic office software. Ability to work on-site in Calgary, AB, including evenings and weekends as required. High school diploma or equivalent required; post-secondary education in business or a related field is an advantage.

Engage customers in-store to recommend suitable wireless, telecom, and mobility solutions based on their needs. Handle sales inquiries, process transactions, and maintain visual merchandising standards to meet sales targets.

Requires a high school diploma and strong communication skills with experience in customer service and sales. Ability to work on-site in Calgary, including evenings and weekends, is essential.

• Point-of-sale systemsPreferred
• Customer servicePreferred
• TrainingPreferred
• interpersonal skillsPreferred
• SalesPreferred
• CommunicationPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Communication
• Interpersonal Skills
• Customer Service
• Sales
• Cross-selling
• Training
• Sales Management
• Point-of-Sale Systems
• Retail Operations
• Telecommunications

• Sales
• Retail
• Customer Service & Support
• Technology

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 26, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available