Senior Sales Manager (Corporate Salary)

Job summary

The Senior Sales Manager will lead and guide acquisition managers for Salary Account acquisition, ensuring adherence to the sales process during daily calls and overseeing account activation to meet targets. This role also involves educating the team, promptly addressing customer queries, and optimizing team staffing for efficiency.

Job details

Job Requirements Job Requirements Role/ Job Title: Senior Sales Manager (Corporate Salary) Function/ Department: Branch Banking Job Purpose: This role involves direct customer interaction and business acquisition of corporate salary accounts in a specific area. The role bearer will explain and sell banking products, link customers and bank, and provide excellent service. The role bearer will also map catchments, get customer feedback, and convert opportunities by acquiring clients, deepening customer relationships, and achieving organizational goals. Roles & Responsibilities: Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage Oversee the activation and usage of Salary Accounts, meeting assigned activation targets. Educate and update team members on Salary Account products to maintain product knowledge Promptly address customer queries related to Salary Accounts for high satisfaction levels. Optimize team staffing to minimize attrition and ensure operational efficiency. Manage operations with a customer-centric approach, focusing on Salary Account holders' needs Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets Education Qualification: Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 5 to 10 years of relevant experience

What you’ll do

The Senior Sales Manager will lead and guide acquisition managers for Salary Account acquisition, ensuring adherence to the sales process during daily calls and overseeing account activation to meet targets. This role also involves educating the team, promptly addressing customer queries, and optimizing team staffing for efficiency.

Requirements

Candidates must have 5 to 10 years of relevant experience and hold a Bachelor's degree in fields such as Engineering, Technology, Commerce, Arts, Science, or Management. The role requires direct customer interaction, business acquisition of corporate salary accounts, and achieving organizational goals.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Management
• Business Acquisition
• Team Leadership
• Customer Relationship Management
• Market Mapping
• Product Knowledge
• Customer Service
• Staffing Optimization
• Growth Strategy
• Performance Monitoring

Job areas

• Sales
• Management & Leadership
• Finance & Accounting