Sales Manager - Home Loan and Suvidha LAP

Original job posting

The Sales Manager is responsible for sourcing home loan and Suvidha business through open market channels and managing relationships with DSAs and builders. They will lead a sales team to achieve targets while ensuring compliance and delivering high-quality customer service.

Job details

Job Requirements Role/Job Title: Sales Manager - Home Loan and Suvidha LAP Business: Retail Banking Function/Department: Home Loans Job Purpose Sales Manager– Home Loan and Suvidha LAP, DSA is responsible for sourcing Home Loan/Suvidha business through open market channels, including Direct Selling Agents (DSAs), builders, and other partners. The role focuses on customer engagement, channel development, and relationship management to drive business growth and profitability. It also involves leading a sales team, ensuring compliance, and delivering a seamless customer experience. Key Responsibilities Primary Responsibilities Generate Home Loan/Suvidha leads through open market channels. Identify, empanel, and manage relationships with DSAs, builders, and other channel partners. Lead and manage a team of Sales Managers, Territory Managers, and Senior Territory Managers to achieve individual and team targets. Train and motivate the team on product features, commercials, and profitability. Ensure high levels of customer satisfaction through timely support and personalized service. Achieve assigned sales targets (monthly/quarterly/annual) through cross-sell and open market channels. Track and report sales performance, pipeline status, and market feedback to senior management. Ensure adherence to internal processes, audit guidelines, and regulatory compliance. Coordinate with credit, operations, legal, and technical teams for smooth loan processing. Secondary Responsibilities Maintain strong knowledge of Home Loan/Suvidha products, lending norms, and documentation. Identify and convert sales opportunities from existing customer relationships. Promote digital enablement to fulfill customer needs holistically. Demonstrate excellent communication, presentation, and interpersonal skills. Ensure effective cross-functional coordination and relationship management. Utilize banking systems and customer management platforms efficiently. Education Graduate Degree: Any stream Postgraduate Degree: Any stream (preferred) Professional Certifications: Preferred but not mandatory Experience 0–2 years of relevant experience in BFSI, preferably in retail lending and channel sales. Role Level: Chief Manager / AVP

What you’ll do

The Sales Manager is responsible for sourcing home loan and Suvidha business through open market channels and managing relationships with DSAs and builders. They will lead a sales team to achieve targets while ensuring compliance and delivering high-quality customer service.

Requirements

Candidates should have a graduate or postgraduate degree and 0-2 years of relevant experience in the BFSI sector. Strong communication, interpersonal, and sales management skills are required for this role.

Listed skills

• Regulatory Compliance · Preferred
• interpersonal skills · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales management
• Channel development
• Relationship management
• Team leadership
• Home loan products
• Business development
• Customer engagement
• Lead generation
• Financial services
• Retail lending
• Communication skills
• Presentation skills
• Interpersonal skills
• Regulatory compliance
• Sales forecasting
• Credit Operations
• Cross-Selling
• Channel Sales
• Relationship Management
• Cross-Functional Coordination
• Loan Processing
• Auditing
• Customer Relationship Management
• Management
• Customer Service
• Communication
• Regulatory Compliance
• Retail Banking
• Customer Engagement
• Personalized Service
• Direct Selling
• Sales
• Interpersonal Communications
• Loans
• Presentations
• Sales Management

Job areas

• Sales
• Finance & Accounting
• Management & Leadership
• Home Loans Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers