Group and Event Sales Manager

Job summary

Sell guest rooms, meeting space, and hotel services to customer groups; manage accounts, generate business, conduct site inspections, and prepare effective proposals. Maintain sales documentation and reports, coordinate customer service needs, and collaborate with sales, catering, administrative, and support staff, including participating in or leading meetings.

Job details

Organization- Hyatt Place Mississauga Centre Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff to in close contact with assigned Administrative Assistant and other support staff. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. Qualifications A true desire to satisfy the needs of others in a fast paced environment Refined verbal and written communication skills A minimum of 1-3 years of hotel sales or comparable experience preferred Must be proficient in general computer knowledge Prefer completion of a Hyatt Corporate Management Training Program or equivalent training Prefer selling, negotiating, business writing and presentation skills training

What you’ll do

Sell guest rooms, meeting space, and hotel services to customer groups; manage accounts, generate business, conduct site inspections, and prepare effective proposals. Maintain sales documentation and reports, coordinate customer service needs, and collaborate with sales, catering, administrative, and support staff, including participating in or leading meetings.

Requirements

A desire to meet others’ needs in a fast-paced environment, strong verbal and written communication, and general computer proficiency are required. One to three years of hotel sales or comparable experience is preferred, along with preferred training in sales, negotiation, business writing, presentations, or Hyatt’s management program.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales Reporting · Preferred
• written communication · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Site Inspections · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hotel Sales
• Account Management
• Group Sales
• Event Sales
• Proposal Writing
• Negotiation
• Business Writing
• Presentation Skills
• Verbal Communication
• Written Communication
• Customer Service
• Site Inspections
• Sales Reporting
• Computer Proficiency
• Teamwork

Job areas

• Sales
• Hospitality
• Management & Leadership
• Customer Service & Support