Account Manager

Job summary

The Account Manager is responsible for growing commercial market share and managing client relationships within the liquid waste collection sector. This role involves traveling to customer sites, managing sales leads, and providing tailored service solutions to meet client needs.

Job details

Account Manager: The Account Manager is responsible for enhancing client relationships while growing GFL Environmental Service’s commercial market share. The role will be relied upon to grow and broaden GFL services within new and existing accounts. This position will focus primarily on growing revenue within our Commercial Liquid Waste collection services in addition to instilling confidence in our customers that they are dealing with the industry leader. Job Duties: Develop and maintain working knowledge of commercial automotive waste services and equipment pricing, costs and application to vacuum truck services, parts washer services and body shop services. Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs. Compile and manage lists of prospective customers for use in sales leads through cold-calling and other techniques. Develop a thorough knowledge of service offerings and regulatory requirements and demonstrate value to customers and prospects. Aggressively solicit and develop relationships with current and prospective customers to maintain and increase customer base and market share within the assigned territory. Perform customer waste inventories, onsite job reviews, and product sampling as required. Analyze customer needs and present solutions utilizing the Company’s diverse service offerings. Quote, onboard and arrange services for new and existing customers. Call existing customers to promote and arrange reoccurring services. Visit customers, plan meetings and participate in sales blitzes to promote and upsell services to existing customers. Expected travel: 40% Verify account details and ensure the accurate flow of information within the department. Customer Management Champion—manages all important customer account information in company databases, maintains regular updates and ensures all information is complete, timely and accurate. Quickly adapt to new situations and approaches; open to change and readily adopt new methods in the face of shifting priorities. Review, summarize and prepare various reports. Requirements: • Bachelors degree or diploma from a university or college program. • Knowledge or experience in waste management is preferred but not required. • Possess valid driver's license and a reliable vehicle. • Exceptional communication skills, highly organized, collaborative and detail oriented. • Ability to effectively and professionally present information to customers, managers and the general public. • Ability to calculate figures and amounts such as volumes, estimates, and percentages. • Ability to create, design and implement solutions to general and customer specific problems. • Ability to self-direct various assigned initiatives and to work under limited supervision. • Entrepreneurial spirit and high-energy. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

What you’ll do

The Account Manager is responsible for growing commercial market share and managing client relationships within the liquid waste collection sector. This role involves traveling to customer sites, managing sales leads, and providing tailored service solutions to meet client needs.

Requirements

Candidates must hold a bachelor's degree or diploma and possess a valid driver's license with a reliable vehicle. Strong communication, organizational, and problem-solving skills are required, along with the ability to work independently.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Detail-oriented · Preferred
• Account Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Reporting · Preferred
• Communication Skills · Preferred
• Cold Calling · Preferred
• data management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Sales
• Customer relations
• Cold-calling
• Waste management
• Communication skills
• Organization
• Detail oriented
• Problem solving
• Data management
• Reporting
• Negotiation
• Time management
• Customer service
• Business development
• Energetic
• Sales Prospecting
• Service Offerings
• Valid Driver's License
• Customer Relationship Management
• Cold Calling
• Communication
• Waste Management
• Market Share
• Waste Collection
• Upselling
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Environmental & Sustainability
• Management & Leadership
• Logistics
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

More jobs from GFL Environmental Inc.