Inside Sales Representative

Overview Fountain Tire Medicine Hat (1450 Strachan Rd SE), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative! At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits: What is in it for you? Competitive compensation: $18 to $24 per hour Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching We will develop your skills and certifications with our excellent training program & opportunity for advancement The opportunity to work with an excellent team and great customers Regular day shifts Great discounts for you and your family on tires, parts, and mechanical services Primary Responsibilities: Creating work orders and arranging bookings and communicating them to the technicians Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up. Provide proactive calls to customers to determine their satisfaction level with the service they have received Recommend tire service, specialty tire service, wheel and mechanical service to customers Ensure that all products are billed accurately to the customer and process all necessary information in the computer system. Keep promotional material updated in the showroom. Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field. Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules. Assist in inventory management through documentation processes and annual inventory counts What does it take to get on track? Experience in the automotive repair industry or tire industry is an asset Effective listening skills with the ability to identify customer needs and provide recommendations Working knowledge of passenger, light truck and, specialty tires and mechanical services Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract Excellent customer service and a great attitude are a must A team player who takes pride in their work At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today! We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

The Inside Sales Representative is responsible for creating work orders, providing service quotes, and communicating effectively with both technicians and customers. They also manage inventory documentation, maintain showroom promotional materials, and ensure all safety standards are met.

Candidates should possess effective listening skills and a strong customer service attitude, with experience in the automotive or tire industry considered an asset. A valid driver's license and the ability to provide a satisfactory driver's abstract are mandatory requirements.

• Health insurance • Dental insurance • Vision insurance • RRSP program with company matching • Training program • Employee discounts on tires, parts, and mechanical services

• Customer servicePreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Automotive repair knowledge
• Tire industry knowledge
• Work order creation
• Communication
• Inventory management
• Active listening
• Computer literacy
• Safety compliance
• Inside Sales
• Promotional Materials
• Commercial Driving
• Valid Driver's License
• Automotive Services
• Customer Service
• Inventory Management
• Listening Skills
• Showrooms
• Authorization (Computing)

• Sales
• Customer Service & Support
• Retail
• Trades
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Minimum experience

0+ years

Apply by

Aug 17, 2027

Posting language

English

Working hours

40 hours per week