retail sales manager

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Floor coverings and draperies store Retail business Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Implement price and credits policies Develop and implement marketing strategies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Conduct performance reviews Supervise office and volunteer staff Supervision 5-10 people Experience and specialization Computer and technology knowledge Point of sale system Inventory control software Electronic mail Adobe Acrobat Reader MS Outlook Additional information Transportation/travel information Own transportation Willing to travel regularly Valid driver's licence Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Adaptability Analytical Collaborative Efficiency Goal-oriented Hardworking Integrity Positive attitude Proactive Quick learner Time management Client focus Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player Patience Resourcefulness Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

The manager is responsible for directing daily operations, managing staff, and implementing marketing and pricing strategies. They must also analyze market trends to determine consumer demand and resolve customer complaints or supply shortages.

Candidates require 3 to 5 years of experience and a non-university certificate or diploma from a 1-2 year program. Proficiency in POS systems, inventory software, and a valid driver's license are necessary.

• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Market Research
• Marketing Strategy
• Performance Reviews
• Point Of Sale System
• Inventory Control Software
• Customer Complaint Resolution
• Staffing Requirements Planning
• Price And Credit Policies
• Time Management
• Client Focus
• Multitasking
• Analytical Thinking
• Oral Communication
• Written Communication

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Marketing

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level