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Technical Sales Support

October 15 2019
Industries Vehicles (parts, sales, maintenance)
Categories Sales, Business Development, Customer Service, Call Centres, Automotive, Industrial, Technical, Manufacturing, Telesales, Telemarketing, Support, Assistance, Technical Sales, Business Development, Sales Support
Longueuil, QC

Your role willbe to support the Traction and TW sales and customer service departments in two ways: 1) as a technical expert for heavy vehicle products, and 2) as a regional coordinator for our national technical training program

  • Visit, when required, Traction and TW customers with managers and sales representatives to assist them in their sales and customer service initiatives (training clinics, technical and customer service troubleshooting, etc.). Occasionally make presentations or give talks to industry associations.
  • Coordinate, on an ongoing basis, the implementation of our technical training program for our internal sales staff in addition to our external customers.
  • Visit Traction stores and TW representatives regularly to improve our staff's technical knowledge.
  • Keep watch on changing market conditions and competitor products to assist in the expansion of our division


  • College diploma and/or experience in a similar position;
  • 10-15 years' relevant experience;
  • Excellent knowledge of our heavy vehicle products;
  • Marked ability to assess customers' technical needs;
  • Marked ability to analyse customer complaints and suggest winning solutions;
  • Good knowledge of MS Office
  • Bilingual;
  • Knowledge in heavy duty mechanic;
  • Excellent communicator;
  • Flexible to travail

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