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Adviser, Inside Sales

October 11 2019
Categories Sales, Business Development, Telesales, Telemarketing, Internal Sales, Sales Support
Longueuil, QC


  • Responsible for all orders received electronically, by telephone and by fax
  • Make sure to place special orders for missing items
  • Track sales orders and their backorders (BO)
  • Advise the customer on required parts using technical drawings
  • Make cost estimates according to the technical data given by the customer
  • Provide support to representatives on the road
  • Make sure you keep your technical knowledge up-to-date
  • High school diploma combined with a minimum of 5 years of experience in a similar position
  • Very good knowledge of Excel and ICC software
  • Speed and accuracy in data entry
  • Great knowledge of parts for heavy vehicles, essential
  • Highly developed technical spirit
  • Excellent customer service
  • Bilingual (French and English: oral and written), essential

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