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Advisor, Inside Sales

January 29 2020
Categories Sales, Business Development, Automotive, Telesales, Telemarketing, Internal Sales, Sales Support
Longueuil, QC
  • Responsible for processing all orders received via emails, calls, or fax ;
  • Make sure to place the special orders for missing items ;
  • Follow up on customers' orders as well as their backorders (B.O.) ;
  • Advise customers on required parts by using technical schemas ;
  • Provide cost estimation based on the technical data provided by clients ;
  • Support on the road sales representatives ;

Requirements

  • Keep his/her technical knowledge up-to-date at all times.

  • High School diploma with a minimum of 5-years' experience in a similar position ;

  • Essential to have a vast knowledge of heavy vehicle parts ;
  • Very good knowledge of the Excel application and the AS/400 system ;
  • Timeliness and accuracy in data processing.

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