Store Associate - Kitchen Service (Ottawa Store, Ottawa)

February 26 2021
Industries Retail
Categories Pharmaceutical, Healthcare, Medical, Retail, Retail, Retail, Sales, Business Development, Sales, Business development, Store Operations - Associate
Ottawa, ON

Company Introduction

T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly to become Canada’s largest Asian supermarket chain with 27 stores across the country: 12 in Metro Vancouver, 6 in Alberta, and 9 in Ontario (7 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the Kitchen Department Head, this position is to fry, cut, pack, weigh, label and prepare various Kitchen (BBQ, Hot Foods, Dim Sum, Sushi and/or others) products in advance for customers to choose from. The position also needs to stock Kitchen products onto display cases in the sales area and display cooler, provide good customer service to our customers by fulfilling their requests, and maintain inventory and workplace cleanliness.

Major Responsibilities:

  1. Greet customers by providing good customer service with smiles, be friendly with enthusiasm
  2. Assist customers in selecting Kitchen products (BBQ, Hot Foods, Dim Sum, Sushi and/or others) and provide recommendations as required
  3. Ensure product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
  4. Prepare various Kitchen Products (BBQ, Sushi and other Cooked foods) products, label them correctly and display them in the display areas and cases
  5. Maintain workplace cleanliness by washing and ensure relevant work tools clean and well-kept
  6. Keep product display full, attractive and neat, timely replenish inventory, if necessary
  7. Follow procedures to verify and process expired Kitchen products and manage shrinkage
  8. Receive products deliveries and take customer orders
  9. Ensure daily sales and other checklists are properly completed
  10. Perform any other duties as assigned by the superior

Attitude Requirements:

  1. Demonstrate job commitment, accountable, reliable
  2. A good team player, able to collaborate with and assist other colleagues
  3. Possess a positive, proactive, self-motivated work attitude
  4. Good attendance record, comply with company’s rules and regulations

Knowledge, Skills and Ability Requirements:

  1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
  2. Able to stand for a long time and use work related tools in a safe manner
  3. Able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset
  4. Knowledge of basic work safety
  5. Relevant experience and Kitchen deli product knowledge, display, promotion and packaging techniques preferred

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.


  • Staff purchase discount
  • Paid annual leave, sick leave, marriage leave and bereavement leave
  • Discounted staff meals
  • Life and AD&D Insurance


  • Shift work is required
  • Weekday & weekend

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

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