The Home Depot jobs
Headquarters: Toronto (ON) / Atlanta Georgia (USA)
Year of creation : 1977
Type fo company: public company
Sector of activity: retail
The Home Depot is a home improvement equipment distribution company founded in Atlanta, Georgia, in the late 1970s.
In Canada, it is the leading retailer in the home improvement sector (DIY, gardening, etc.) with 182 stores. The Canadian headquarters, located in Toronto, and rather referred to as the “Store Support Centre” (SSC) serves all stores across the country. In Quebec, Home Dépôt celebrates its 20th anniversary in 2020.
The Home Depot wishes to offer the best possible experience to its customers, and go beyond their expectations by offering the right products and the right choices for the realization of all their projects.
The company has 28,000 associates across the country. Their duties are as varied as marketing, purchasing, warehouse management, store operations, sales, call center positions or corporate functions.
Each employee, whatever their role, is made aware of their contribution to customer success. The enthusiasm and know-how of each associate is therefore central to the success of Home Depot, which designs training and leadership programs to ensure the growth, learning and success of its associates.
In-store positions are offered on a full-time or part-time basis. This type of position saw a peak in recruitment in the spring. Home Depot regularly organizes recruitment fairs (virtual or face-to-face) throughout the year to meet its future associates.
At headquarters or in the store network, The Home Depot wants to support diversity and promote the integration of its employees. The company has set up four associates resource groups (Orange Pride, Orange Mosaic, Orange Women's Network, and Orange Ability) where open discussions and activities help the company to better understand their employees demographic make-up.
Training is at the heart of the company's success. Store employees benefit from an orientation program (delivered online or in the workplace) that includes core product knowledge, systems, sales and service, how-to and operational process classes... 75% store managers at The Home Depot started their careers as hourly paid associates.
The Home Depot offers benefits to its permanent and part-time employees. The program includes benefits related to health and well-being, a salary supplement program for paternity and maternity leave, as well as benefits related to the financial aspect, reimbursement of tuition fees and holidays. paid.
The Home Depot Foundation has invested more than $ 10 million to help improve housing in communities across Canada, particularly housing for young people. The associates volunteer 60,000 hours in community projects each year.
The Globe & Mail rankings also mentioned Home Depot among the Best Employers for Diversity in Canada for a 10th consecutive year, and among the most environmentally conscious employers for a 9th year: by sourcing locally, by offering Options-Eco products and rebate programs to their customers, The Home Depot has a positive environmental impact.
Customer Service / Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They have an emphasis on department and product knowledge, providing