Utility Specialist Representative - Inside Sales

Why You’ll Love EECOL When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture! What’s in it for You * Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work! * Enjoy regular salary reviews and incentive opportunities. * EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals. * A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future! * Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more. As a Utility Specialist Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met. Responsibilities: * Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. * Increase orders by suggesting related items, explaining features, and checks customer’s buying history. * With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. * Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order. * Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date. * Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification. * Report industry trends, competitive pricing and customer feedback to management. Qualifications: * High School Degree or Equivalent required; Bachelor’s degree preferred. * Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years). * Familiar with Microsoft Office, and ability to perform basic computer skills * Ability to perform multiple tasks simultaneously * Ability to work in a team environment * Ability to communicate clearly, both verbally and in written form * Attention to detail * Ability to prospect and market concepts to existing and potentially new accounts * Ability to act and solve routine or standard problems * Ability to identify and define problems and possible solutions independently; chooses among existing solutions * Ability to work independently with supervision * Ability to travel up to 25% ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.** #LI-NS1 This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, EECOL offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here [https://www.eecol.com/ca/en/careers]. Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name. This posting is for a current, active vacancy intended for immediate hire.

The Utility Specialist Representative interacts with existing customers via phone and email to increase sales through order processing and up-selling. They collaborate with outside sales teams to meet goals and ensure customer satisfaction throughout the buying experience.

Candidates must have a high school diploma or equivalent, with a bachelor's degree preferred. The role requires 0-2 years of experience in sales or sales administration and proficiency in Microsoft Office.

• Paid time off • Comprehensive insurance • Health plan • Dental plan • Disability insurance • Life insurance • Vision care • Retirement savings plan • Pension • RRSP • TFSA • Travel discounts • Vehicle discounts • Educational assistance

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Order processing
• Up-selling
• Communication
• Microsoft Office
• Problem solving
• Teamwork
• Prospecting
• Sales administration
• Data entry
• Time management
• Attention to detail
• Inside Sales
• Outside Sales
• Continuous Development
• Workplace Inclusivity
• Sales Prospecting
• Time Off Management
• Power Distribution
• Automation
• Business To Business
• Management
• Customer Service
• Computer Literacy
• Distributed Computing
• Electric Power Distribution
• Optometry
• Sales
• Leadership
• Marketing
• Project Portfolio Management
• Quotations
• Sales Administration
• Supply Chain Management
• Writing Systems
• Upselling
• Detail Oriented
• Honesty

• Sales
• Customer Service & Support
• Logistics
• Energy
• Manufacturing
• Inside Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week