Commercial Lines Account Manager

Exciting things are happening at Drayden Insurance, and you could join us for the ride! Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Commercial Lines Account Manager in our Stony Plain branch. What’s In It For You? * Competitive base salary with additional earning potential through commissions and bonuses * Group Health Benefit Plan including HSA (Health Spending Account) * Company matching RSP program * Employee Assistance Program * Paid vacation starting at 3 weeks, PTO and volunteer days * Education program to support growth and development * Company social events * Insurance and registry services discounts What You Will Do: * Assist clients with their daily insurance needs in person or through technology * Follow renewal process, ready documents for Strategy meetings * Strategy agenda, update Statement of Values, equipment lists, summaries of insurance * Make timely renewal calls as required for existing client business * Follow up on client accounts to resolve outstanding matters, including collecting payments * Up-selling of products and services to new and existing clients * Generate client referrals through community involvement and events * Remain up to date on product knowledge and build relationships with insurance providers * Commit to self-development through internal training and industry education * Provide advice to clients on insurance matters, products, and coverages * Resolve client concerns * Develop existing client accounts What You Bring to the Team: * General Insurance License Level 2, or currently pursuing * 3+ years of insurance related experience * Completion of High School Diploma or equivalency * Drive and motivation for personal growth * Interpersonal skills * Attention to detail

The Commercial Lines Account Manager will assist clients with insurance needs, manage renewals, and resolve account matters. They are also responsible for up-selling products and building strong relationships with both clients and insurance providers.

Candidates must hold a General Insurance License Level 2 or be in the process of obtaining one. A minimum of 3 years of insurance-related experience and a high school diploma are required.

• Competitive base salary • Commissions • Bonuses • Group Health Benefit Plan • Health Spending Account • Company matching RSP program • Employee Assistance Program • Paid vacation • Paid time off • Volunteer days • Education program • Company social events • Insurance discounts • Registry services discounts

• Time managementPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Insurance knowledge
• Client relations
• Renewal processing
• Up-selling
• Communication
• Attention to detail
• Problem solving
• Time management
• Relationship building
• Product knowledge
• Account management
• Product Knowledge
• Self Development
• Employee Assistance Programs
• General Insurance
• Interpersonal Communications
• Renewal Theory
• Upselling
• Detail Oriented

• Finance & Accounting
• Customer Service & Support
• Sales
• Administrative
• Commercial Lines Account Manager
• Insurance Sales Agent (General)
• Insurance Representatives
• Insurance Sales Agents

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week