Account Manager (commercial renovations and facility maintenance)

We are looking for an Account Manager at our branch in Vancouver, BC to drive sales growth by building strong, long-term relationships with our clients and delivering tailored solutions. This role collaborates closely with local and national teams to support client needs, promote our company’s brand, and contribute to overall business development initiatives. Dogwood Maintenance Ltd. is a Canadian national service provider specializing in commercial renovations and facilities maintenance. We serve diverse industries across Canada, fostering a collaborative team environment and a commitment to quality with our skilled in-house technicians and a strong network of contractors to complete small to large jobs with expertise and prompt service. Main Responsibilities: · Build, develop, and maintain long-term relationships with existing and prospective clients to grow the business. · Serve as the primary point of contact for customers, ensuring consistent communication and a high level of customer satisfaction. · Work closely with local and national teams to support client needs and ensure seamless service delivery. · Proactively understand customer requirements and recommend customized solutions. · Identify, pursue, and follow up on sales opportunities, including quotes, tenders, and service proposals. · Follow up on submitted proposals to support successful conversion. · Prepare accurate takeoffs, estimates, and workorders in a timely manner. · Ensure all pricing, scope, and documentation meet customer and company standards. · Coordinate with internal team to align solutions with customer expectations. · Support corporate initiatives which align with overall company growth objectives, and contribute to business development strategies and sales planning initiatives. · Share market insights and client feedback to support continuous improvement. · Support marketing efforts through strategic initiatives and social media engagement when required. · Represent Dogwood at industry events and client meetings. · Deliver professional presentations to clients. · Strengthen brand awareness and credibility within the market. Required Experience, Knowledge, Skills and Abilities: · 3-5 years of customer service/sales experience in the trades industry · A relationship-focused mindset with a passion for client service and business growth · Excellent communication and client-facing skills · Solid understanding of contract documents and estimating principles · Strong attention to detail with a solution-focused mindset · Exceptional organizational skills, with strong time management abilities · Proven ability to multitask and thrive in a fast-paced, collaborative environment · Ability to establish effective working relationships within the company · Proficient computer skills, proficiency with MS Office If this opportunity appeals to you, then please send your resume to [email protected]. We are an equal opportunity employer and value diversity at our company. Dogwood Ltd. offers a competitive compensation and benefits package. We cultivate teamwork and cooperation. If you would like to join our team, we would love to hear from you. If you would like to receive more information about our company, please visit our website at www.dogwoodltd.ca.

The Account Manager will build and maintain long-term relationships with clients while serving as the primary point of contact to ensure high customer satisfaction. This role involves collaborating with teams to support client needs and contribute to business development initiatives.

Candidates should have 3-5 years of customer service or sales experience in the trades industry, with a strong focus on client service and business growth. Excellent communication skills and a solid understanding of estimating principles are essential.

• Competitive Compensation • Benefits Package

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Relationship Management
• Communication
• Attention to Detail
• Organizational Skills
• Time Management
• Multitasking
• Collaboration
• Estimating
• Problem Solving
• Client Engagement
• Market Insights
• Social Media Engagement
• Presentation Skills
• Brand Awareness

Minimum experience

2+ years

Apply by

Dec 23, 2026