New Car Sales Manager

Job summary

Lead and supervise the dealership sales department, desk vehicle sales deals, and maintain high customer satisfaction. Coordinate vehicle preparation and delivery with the Service Manager, lead sales meetings and training, keep staff informed about manufacturer and financial institution programs, and ensure compliance with provincial licensing and regulatory requirements.

Job details

Join Canada’s Largest Automotive Group If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Discover how you can build your career with Dilawri Group is now actively searching for a New Car Sales Manager to join the team at Markham Honda. Pay Rate: $120,000 to $160,000 annual, this is inclusive of base and bonus potential. Responsibilities Supervise, direct and lead all aspects of the Dealership Sales Department Maintain a high customer satisfaction percentage rating at all times Desk vehicle sales deals Work with the Service Manager to ensure quick preparation of new vehicles for delivery Conduct regular meetings with sales staff to plan, modify and review all current issues and programs Keep updated on all manufacturer and financial institutions current product, program, promotions, and ensure that all staff understand factory programs Promote ongoing training, including daily and weekly sales team meetings Ensure that all required provincial licensing and regulatory requirements are followed Qualifications Strong leadership abilities Effective negotiation skills, with the ability to make sound decisions A passion for customer service Positive Can-do Attitude Experience in auto sales preferred Two (2) years of management experience Valid Ontario Driver’s License Valid OMVIC License preferred If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration. About Us In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include: Discounted employee vehicle purchase program Job-specific coaching & training programs Comprehensive health & dental plans Employee wellness & assistance programs Employee social events Build your career with a team that is driven by excellence, integrity and innovation. Discover Dilawri. Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

What you’ll do

Lead and supervise the dealership sales department, desk vehicle sales deals, and maintain high customer satisfaction. Coordinate vehicle preparation and delivery with the Service Manager, lead sales meetings and training, keep staff informed about manufacturer and financial institution programs, and ensure compliance with provincial licensing and regulatory requirements.

Requirements

The role calls for strong leadership, negotiation, decision-making, and customer service abilities, along with a positive, can-do attitude. Auto sales experience is preferred, two years of management experience is required, and a valid Ontario driver's license is required; a valid OMVIC license is preferred.

Benefits

• Discounted Employee Vehicle Purchase Program
• Job-Specific Coaching And Training Programs
• Comprehensive Health And Dental Plans
• Employee Wellness And Assistance Programs
• Employee Social Events

Listed skills

• Customer service · Preferred
• Regulatory Compliance · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Sales Department Management
• Customer Service
• Negotiation
• Decision-Making
• Vehicle Sales Deal Desk
• Sales Team Training
• Sales Team Meetings
• Sales Planning
• Manufacturer Programs And Promotions
• Financial Institution Products
• Vehicle Delivery Preparation
• Regulatory Compliance
• Communication

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Retail

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