Commercial Lines Account Manager

TG Group Inc has proudly served Owen Sound and surrounding areas since 2003. To support our continued growth, we are seeking a Commercial Account Manager to join our collaborative commercial lines team. This role supports an established commercial book of business with a focus on relationship-driven service, not high-volume transactions. We are a tight-knit supportive team that values respect, collaboration, and shared success. We understand you may not meet every criteria below, and that’s okay, as we are willing to invest in your growth and development. We are proud of our culture that emphasizes a growth mindset, continuous learning, and career development, because when our team thrives, so do our clients. What You’ll Do Manage and service a mixed portfolio of commercial accounts providing variety and opportunity to grow your skills and knowledge Support the full life cycle of the client from new business, endorsements and annual risk reviews to ensure accuracy and optimal insurance solutions Collaborate with the Producer to ensure all renewals are complete and delivered on time Assist in re-marketing policies when necessary Serve as a liaison between clients and insurance carriers to facilitate smooth communication and issue resolution Respond quickly and professionally to inquiries from clients, carriers, and colleagues, diligently following up on client accounts to resolve outstanding issues and activities Collaborate with brokers, underwriters, and carriers to maintain optimal coverage Take new claim reports and submit them to insurance carriers promptly Maintain detailed and accurate information in the broker management system (PowerBroker, Applied Epic) Identify and support new sales opportunities as appropriate (including commissions payable on new business) What We’re Looking For RIBO license preferred (or willingness to obtain if there is experience in other areas of commercial lines insurance) 2-years or more of commercial insurance experience and/or underwriting Strong understanding of small, medium and large commercial risks Highly organized, detail-oriented, and able to manage multiple accounts independently Confident communicator who is comfortable working with business owners and decision-makers Team player with a collaborative mindset Familiarity with Owen Sound area and local businesses is an asset Knowledge of PowerBroker and Applied Epic is an asset Why Join TG Group? Growth oriented and commercially focused brokerage, concentrated on client relationships vs. transactional volume Supportive, family-style team culture in a newly renovated office including large independent offices with windows Career growth and mentorship opportunities Commission on new commercial business only (no quotas) Employee perks include comprehensive benefits plan, pension plan with company matching program, paid time-off including paw-reavement leave and volunteer days Apply now to join a team that values commercial expertise, client relationships, and professional growth. If due to a disability you require accommodation or accessible format and communication support, please submit your request in writing and together, with your Manager and Human Resources we will work together to develop an accommodation plan. Real People, Real Conversations, Real Hiring Hiring for a vacancy

Manage and service a mixed portfolio of commercial accounts, handling the full client life cycle from new business to annual risk reviews. Act as a liaison between clients and insurance carriers to ensure optimal coverage and resolve outstanding issues.

Requires at least 2 years of commercial insurance or underwriting experience and a strong understanding of various commercial risks. A RIBO license is preferred, along with proficiency in broker management systems like PowerBroker or Applied Epic.

• Comprehensive Benefits Plan • Pension Plan With Company Matching • Paid Time-Off • Paw-reavement Leave • Volunteer Days • Commission On New Commercial Business

Identified from the job description. Confirm important requirements above.

• Commercial Insurance
• Underwriting
• Client Relationship Management
• Risk Review
• Policy Re-marketing
• Claims Processing
• PowerBroker
• Applied Epic
• Communication
• Organization
• Detail-oriented
• Collaboration

Minimum education

Trade certificate

Minimum experience

2+ years