Account Manager
- Red Deer, AB
- On-site
- Posted Sep 3, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Account Manager is responsible for building and maintaining strong customer relationships while driving sales growth within the Red Deer territory. This role involves identifying new business opportunities, providing knowledgeable product support, and collaborating with internal teams to ensure excellent service.
Job details
The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business opportunities, and driving sales growth throughout Red Deer and the surrounding area. This position requires frequent travel within the territory. Key Responsibilities * Build and maintain long-term relationships with new and existing customers. * Maintain up-to-date knowledge of our product lines to provide effective solutions. * Proactively identify, pursue, and secure new business opportunities. * Deliver knowledgeable product support tailored to customer needs. * Prepare and present quotes, process orders, and maintain accurate records in company systems. * Collaborate with internal teams to ensure outstanding customer service and support. * Represent The Fastener Group with professionalism and integrity. Qualifications & Skills * Minimum 2 years of sales experience, preferably within the tools and fasteners industry. * Strong English communication skills, both written and verbal. * Proven ability to work independently while remaining highly service oriented. * Self-motivated with a results-driven, positive attitude. * Excellent interpersonal, communication, and presentation skills. * Strong problem-solving and analytical abilities. * Demonstrated success in meeting and exceeding sales objectives. * Proficiency with computer applications, including Microsoft Office and CRM systems. * Valid driver’s license with a clean driving record. COMPANY OVERVIEW The Fastener Group (“TFG”) is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other related accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979. TFG stands as one of Western Canada’s largest fastener and accessory sellers, spanning from Manitoba to British Columbia. The Fastener Group is a fair and inclusive employer dedicated to diversity.
What you’ll do
The Account Manager is responsible for building and maintaining strong customer relationships while driving sales growth within the Red Deer territory. This role involves identifying new business opportunities, providing knowledgeable product support, and collaborating with internal teams to ensure excellent service.
Requirements
Candidates must have at least 2 years of sales experience, preferably in the tools and fasteners industry, along with strong communication and problem-solving skills. A valid driver's license and proficiency in Microsoft Office and CRM systems are also required.
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- interpersonal skills · Preferred
- Account Management · Preferred
- Sales · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- CRM Systems · Preferred
- Relationship Building · Preferred
- Business development · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales
- Account management
- Relationship building
- Business development
- Product support
- Customer service
- Communication
- Problem-solving
- Analytical abilities
- Microsoft Office
- CRM systems
- Presentation skills
- Interpersonal skills
- Time management
- Good Driving Record
- Professionalism
- Positivity
- Valid Driver's License
- Self-Motivation
- Analytical Skills
- Customer Relationship Management
- Customer Service
- English Language
- Oil and Gas
- Interpersonal Communications
- Problem Solving
- Presentations
- Product Support
- Regional Sales
Job areas
- Sales
- Customer Service & Support
- Construction
- Manufacturing
- Account Manager
- Account Manager (General)
- Commercial Sales Representatives
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products