Customer Service Sales Representative

Job summary

Communicate with customers by phone and virtual meetings, answer questions, provide information, and schedule appointments. Guide customers through next steps, maintain positive relationships, deliver a professional experience, and work with the manager to meet team goals.

Job details

This is a remote position. WORK FROM HOME POSITION OVERVIEW We are seeking Customer Service Representative to join our remote team and support customers across the Canada. This is a full-time work-from-home position with flexible scheduling, training, ongoing support, and opportunities for growth. WHAT WE OFFER • Fully remote, work-from-home position • Flexible full-time schedule • Professional training provided • Ongoing support from experienced managers • Customer leads provided • Career growth opportunities • Supportive remote team environment YOUR QUALIFICATIONS • Must reside in the Canada • Strong communication and customer service skills • Basic computer skills • Laptop or computer with a camera • Reliable internet connection • Professional and customer-focused approach • Previous experience is helpful but not required JOB RESPONSIBILITIES • Communicate with customers through phone and virtual meetings • Answer customer questions and provide information • Schedule virtual appointments • Assist customers with the next steps • Maintain positive customer relationships • Provide a professional customer experience • Work with your manager to meet team goals

What you’ll do

Communicate with customers by phone and virtual meetings, answer questions, provide information, and schedule appointments. Guide customers through next steps, maintain positive relationships, deliver a professional experience, and work with the manager to meet team goals.

Requirements

Applicants must reside in Canada and have strong communication and customer service skills, basic computer skills, a computer or laptop with a camera, and reliable internet. A professional, customer-focused approach is required; previous experience is helpful but not required.

Benefits

• Flexible Scheduling • Professional Training • Ongoing Manager Support • Customer Leads • Career Growth Opportunities • Supportive Remote Team Environment

Listed skills

• Customer support · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Communication · Preferred
• basic computer skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Basic Computer Skills
• Phone Communication
• Virtual Meetings
• Appointment Scheduling
• Customer Relationship Management
• Customer Support
• Professionalism
• Teamwork
• Goal Achievement

Job areas

• Customer Service & Support
• Sales
• Marketing