Route Sales Representative (Delivery Driver)

Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes. Job Summary: 4 Day work week. The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Essential Functions: -Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. - Actively participate in promotions and contests, training and audits. - Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis. - Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current. - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedures. - Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: - May work with and support other service personnel as required by supervision. Qualifications: - Have and maintain a valid Alberta Driver's License, CDL when applicable. - Have and maintain a driving record free of chargeable accidents, speeding or safety violations. - Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience. Travel Requirements: - Daily, by delivery vehicle within a route. Typical Environmental Conditions: - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving and lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

The Route Sales Representative is responsible for managing a delivery route, up-selling products, and ensuring superior customer service. They must also safely operate a delivery vehicle, handle customer payments, and maintain accurate route paperwork.

Candidates must possess a valid Alberta Driver's License with a clean driving record and at least one year of safe driving experience. A high school diploma or equivalent is required, along with strong communication and customer service skills.

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Route sales
• Customer service
• Up-selling
• Cross-selling
• Vehicle operation
• Time management
• Communication
• Inventory management
• Payment processing
• Relationship building
• Problem resolution
• Textile handling
• Route Sales
• Facility Repair And Maintenance
• Cross-Selling
• Good Driving Record
• Vehicle Maintenance
• Vehicle Inspection
• Valid Driver's License
• Arithmetic
• Auditing
• Cleanliness
• Customer Service
• Textiles
• Cooperation
• Loyalty Programs
• English Language
• Time Management
• Upselling

• Sales
• Customer Service & Support
• Logistics
• Transportation
• Manufacturing
• Route Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week